As a Manager of billing and HR at Vtiger, a leading SaaS CRM organization, I have over 19 years of experience in building and leading HR business partnerships, accounting and administration operations, and customer service. I have a COVID-19 Contact Tracing Certification from Coursera, which demonstrates my commitment to ensuring a safe and healthy work environment for my team and clients.My core competencies include recruiting and onboarding personnel, handling payroll, TDS, and employee exit procedures, managing customer-related issues on billing, ensuring timely payments from customers, handling professional tax, income tax, and GST, and facilitating statutory and GST audits. I also oversee office expenses and bank transactions related to the office. I am passionate about developing and retaining talent, enhancing customer satisfaction, and optimizing business processes.
Listed skills include Payroll Taxes, Account Management, Office Administration, Human Resources, and 19 others.