Vidya Udesh Email & Phone Number

Bengaluru, Ka, In

India

Tamil Nadu, India

Product owner for two products*Prioritise customer’s feature requests based on the business criticality and the solutions are built with the help of the Product roadmap *Work with the Sales team to provide inputs in RFI/RFP’s for potential customers*Create and maintain the vision, roadmap, and backlog of work through the project's life cycle*Translate features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements*Maintenance of epics, stories, tasks etc. as required for tech debts and security vulnerabilities *Conducting training/demo sessions with the customers and internal teams when a new feature is developed/released

Chennai Area, India

Chennai

Worked on Ooyala video player and Pulse ad server*Actively participated in on-boarding new clients and conducted training sessions for them to understand the solutions offered by the Product*Helped premium clients - Telstra, MediaPrima, StarHub, Hotstar and Viacom18 in assisting issues from Video players and live streaming, customers integrations with Ad serving platform*I interact daily with our CSMs/TAMs, customers and colleagues globally across teams to troubleshoot and to deliver solutions for the customers business*Mobile application integration testing on both android and iOS*Web API testing through postman/swagger and application testing when new features are released*Raising bug tickets using Jira when a defect is found within product and keeping the customer up-to-date with the fix progress

Hyderabad Area, India

Ad Operations - Worked on DFP ProductAd Operations Specialist- Providing technical assistance for Google DFP and DSM/XSM clients with their ad serving related issues and campaign management- Specialization in Video and Mobile ad serving- Working with the Engineering and Sales teams to escalate clients issues and ensure a fix is released for resolving the bug- Helping out both the clients and internal teams on different DFP features like Trafficking, Tagging, Audience Segmentation, Optimization, Viewability, etc.- Point of contact for the teams in India, Singapore, Australia and New Zealand - Handling Tier 1 publishers like Fairfax, News Australia, Times of India, TVNZ, Malaysia Kini, Trip Advisor, Property Guru, CBS, etc.- Assisting clients with the prerequisites of having a feature enabled in their DFP account- Providing sample implementations to the clients for them to better understand the product and utilization purposes- Working on UI related bugs and issues which involves skills of HTML5, CSS, JavaScript and Jquery.- Replicating the client issues and helping them with possible solution. - Testing it in major browsers like Firefox, IE7, IE8, opera.- A highly motivated individual with high standards and the utmost integrity- Proven success at setting work priorities, multitasking and balancing varying demands- Ability to quickly grasp end-to-end process requirements and facilitate practical cross-area solutions

*Worked as a Software Engineer with experience in Software & Development project life cycle*Worked on Java, ExtJS, Javascripting, HTML for UI development

Electrical, Electronics And Communications Engineering

Bachelor Of Engineering (B.E.), Ece

Education record