Product: Nokia's Self-Organizing Network software, MantaRay SON.Expertise: Proficient in crafting technical documentation, producing video tutorials, and deploying online help resources. Tools: Skilled in utilizing Oxygen, GIT, Confluence, JIRA, and Camtasia.Responsibilities:• Developed various documents such as Module guides, User Guide, Troubleshooting Guide, and Overview documents utilizing Oxygen authoring tool and managing version control with GIT.• Conducted thorough reviews of documents to ensure adherence to style guides, accuracy in terms of facts, and correctness in spelling and grammar.• Actively participated in daily scrum meetings, ensuring timely updates on all features and bugs as per the estimated PI iterations.• Provided training and mentorship to new team members, acquainting them with the technical writing process and necessary tools for supporting end-user documentation in projects.• Conducted root cause analyses for documentation issues and formulated actionable solutions.Techno Scrum Lead for the team:• Maintained the GIT repository for the entire documentation set of the product, including branching for each release and resolving conflicts as needed.• Oversaw continuous integration build jobs for documentation in Jenkins, troubleshooting any issues with failing builds.• Generated final documentation war packages using Maven and published them as online help resources.• Offered guidance to team members in comprehending complex technical concepts related to the tools used.Accomplishments:• Received multiple Appreciate Excellence awards spanning from 2019 to 2022, recognizing outstanding contributions in documentation, tool management, and multitasking abilities.• Earned Star Performer awards multiple times per year for exceptional mentoring, providing backup support, and exhibiting strong teamwork skills.

• Authored, revised, and maintained User Manuals for various customer projects.• Developed Online Help resources, delivering them in diverse formats including PDFs and Web Help.• Created instructional materials such as Workbooks for instructor-led training sessions.• Engaged extensively with development teams and business analysts to gather pertinent information on product features for documentation.• Utilized authoring tools like Robohelp 10 and MadCap Flare in documentation processes.• Employed screen capturing and editing tools like Techsmith Snagit for content creation.• Produced data-linked diagrams using MS Visio to enhance visual representation.

-Provided instrumentation support and involved in data acquisition process at the wind tunnel facility.-Participated in wind tunnel studies

- Involved in the data acquisition process for testing the main gearbox of Chetak helicopters

- Involved in calibrating instruments like LVDT, Load Cells and Pressure Sensors.