Igor Viegas Email & Phone Number

Dublin, County Dublin, Ireland

• First point of contact for employees and visitors, providing friendly and efficient reception services while promptly resolving access issues and ensuring compliance with security protocols. • Respond to inquiries and assist with directions, building access, and resolving any customer-related issues or concerns, creating and allocating ID badges.• Provide seamless reception coverage, including greeting guests, issuing badges, and coordinating with internal staff.• Monitor and… Show more • First point of contact for employees and visitors, providing friendly and efficient reception services while promptly resolving access issues and ensuring compliance with security protocols. • Respond to inquiries and assist with directions, building access, and resolving any customer-related issues or concerns, creating and allocating ID badges.• Provide seamless reception coverage, including greeting guests, issuing badges, and coordinating with internal staff.• Monitor and manage access control systems, including CCTV and alarms, ensuring the safety and security of the building.• Collaborate with Facilities and Maintenance teams to address and raise tasks, ensuring smooth operations within the building. • Maintain accurate records of visitor logs and compile relevant data for weekly/monthly reports. Take part in safety procedures, including fire drills and life safety system maintenance, keeping all procedures up to date.• Identify and report any unusual incidents or safety concerns, responding effectively to minimize risks.• Consistently recognized for improving visitor experiences and maintaining a welcoming environment. Show less

Dublin, County Dublin, Ireland

• Delivered high-quality customer service by engaging with guests, building strong relationships, and responding to customer inquiries.• Maintained excellent customer relations, ensuring efficient and timely delivery of services and products, contributing to customer satisfaction and retention.• Supported the operations management in running a smooth, professional, and profitable casino operation by adhering to company standards and policies.• Collaborated with team members and… Show more • Delivered high-quality customer service by engaging with guests, building strong relationships, and responding to customer inquiries.• Maintained excellent customer relations, ensuring efficient and timely delivery of services and products, contributing to customer satisfaction and retention.• Supported the operations management in running a smooth, professional, and profitable casino operation by adhering to company standards and policies.• Collaborated with team members and managers to ensure seamless daily operations, addressing any issues to minimize disruption and ensure a positive customer experience.• Monitored and verified the operation of all gaming machines, ensuring zero glitches or system-related incidents, contributing to a smooth gaming experience for customers.• Ensured compliance with all company safety protocols and risk management procedures to maintain a safe and secure environment for both customers and employees.• Regularly communicated and enforced company standards, maintaining a high level of professionalism and safety awareness. Show less

Dublin, County Dublin, Ireland

• Ensuring all operations are conducted safely with due regard and compliance with EHS regulations and procedures. • Managing deadlines and progress to ensure work is delivered on time.• Maintaining relationships with the client to promote improvement and ensure quality standards and service• Ensuring the high standard cleanliness of offices, reception areas, corridors and lifts which includes the vacuuming of floors, and dusting and polishing of desks and shelves.• Cleaning… Show more • Ensuring all operations are conducted safely with due regard and compliance with EHS regulations and procedures. • Managing deadlines and progress to ensure work is delivered on time.• Maintaining relationships with the client to promote improvement and ensure quality standards and service• Ensuring the high standard cleanliness of offices, reception areas, corridors and lifts which includes the vacuuming of floors, and dusting and polishing of desks and shelves.• Cleaning, disinfecting and replenishing washrooms to ensure adherence to required hygiene standards. • Closing windows and doors upon completion to enforce a secure and safe working environment.(via Mitie Ireland) Show less

Dublin, County Dublin, Ireland

• Set up food stations by following chef’s orders.• Prepare ingredients for dishes upon the instructions of chefs.• Assist in operating commercial cooking equipment such as stoves, cookers, ovens, and fryers.• Make sure that food supplies are stored properly and used resourcefully.• Ensure that food items are properly rotated in refrigerators and any near expiry ones are dealt with according to the restaurant’s policies. • Help chefs in cooking activities by providing input… Show more • Set up food stations by following chef’s orders.• Prepare ingredients for dishes upon the instructions of chefs.• Assist in operating commercial cooking equipment such as stoves, cookers, ovens, and fryers.• Make sure that food supplies are stored properly and used resourcefully.• Ensure that food items are properly rotated in refrigerators and any near expiry ones are dealt with according to the restaurant’s policies. • Help chefs in cooking activities by providing input and managing work.• Handle portion control requirements and presentation standards.• Ensure that best food practices and kitchen hygiene protocols are adhered to.• Ensure that HACCP guidelines for food production are being applied. Show less

Dublin, County Dublin, Ireland

• Developing highly empathetic client relationships and exceeding service standard goals.• Taking customer orders in a timely manner and offering recommendations. • Ensure the delivery of an efficient customer service, and promptly serving of all food courses and alcoholic beverages to guests.• Working closely with kitchen team to ensure correct meals are delivered and issues are solved with customers promptly and calmly.• Take prompt action whenever necessary to maintain the… Show more • Developing highly empathetic client relationships and exceeding service standard goals.• Taking customer orders in a timely manner and offering recommendations. • Ensure the delivery of an efficient customer service, and promptly serving of all food courses and alcoholic beverages to guests.• Working closely with kitchen team to ensure correct meals are delivered and issues are solved with customers promptly and calmly.• Take prompt action whenever necessary to maintain the satisfaction and safety of all customers.• Consistently keep the floor area clean and sanitary in compliance with health standards and trade laws.• Cleaning tables, collecting glasses, plates and cutlery, setting it up to the next customer. Show less

Brazil

• Meeting with clients to understand their event needs, preferences, and budget.• Helping to create and manage the event budget, ensuring all expenses stay within allocated funds.• Sourcing, negotiating, and liaising with vendors such as caterers, decorators, and entertainment providers.• Delegating tasks to the Social Media Executive when required and assisting in training.• Monitoring campaigns and relaying key information online.• Reporting on social media platform… Show more • Meeting with clients to understand their event needs, preferences, and budget.• Helping to create and manage the event budget, ensuring all expenses stay within allocated funds.• Sourcing, negotiating, and liaising with vendors such as caterers, decorators, and entertainment providers.• Delegating tasks to the Social Media Executive when required and assisting in training.• Monitoring campaigns and relaying key information online.• Reporting on social media platform performance and KPIs by using Google Analytics or Facebook/Instagram Business.• Leading all social media strategy for the client’s company to increase engagement and brand awareness. Show less

Brazil

• Planning and delivering Portuguese lessons according to Kumon’s methodology.• Utilising classroom management techniques to improve the efficiency and effectiveness of lessons.• Monitoring individual student performance in order to alter teaching strategies in line with individual student’s needs.• Liaised with teachers, parents and teaching assistants.

Higher National Diploma, Marketing And Advertising

Higher National Diploma, Body Aesthetics