Leonardo Vieira

Leonardo Vieira Email and Phone Number

Leader of ServiceNow Support Team na Equinix Brasil -CSM® @ Bid Broker
Leonardo Vieira's Location
Rio de Janeiro, Rio de Janeiro, Brazil, Brazil
Leonardo Vieira's Contact Details

Leonardo Vieira work email

Leonardo Vieira personal email

n/a
About Leonardo Vieira

• Scrum Master certified;• ServiceNow system and business analyst 3+ years;• Leader of the support team for the ServiceNow platform;• Experience in agile projects 2+years;• Knowledge in KANBAN;• Excellent technical writing skills (Documentation, requirements gathering);• Strong organizational and planning skills;• Experience with software project management (PMI) 5+years;• Responsible for the global integration project between the legacy system (Persa) and Equinix's global revenue (Singleview and Oracle), in 2016;• During the implementation of the ServiceNow platform as an Equinix managed service platform, in 2017 and 2018, I was responsible for all automation between the ServiceNow platform and managed services infrastructure:Firewall,VPN,Hosted Exchange,Backup (commvault),Band measurement (MRTG),Monitoring (Zabbix),Cloud (Hyper-v),DNS, • Technical experience:- 5+ years work experience with managed services automations and integrations- 5+ years work experience developing software in .NET (C#)- 5+ years work experience with SQL Server and Stored Procedures within the database- 5+ years work experience with Microsoft Reporting Services- Experience with C#, ASP, .NET and ,NET framework 2.0 or higher- Strong knowledge of web technologies a must. (HTML, CSS, JavaScript, Jquery, Web Services, etc.)- Experience working with Source Control Systems. (TFS, SVN, etc.)

Leonardo Vieira's Current Company Details
Bid Broker

Bid Broker

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Leader of ServiceNow Support Team na Equinix Brasil -CSM®
Leonardo Vieira Work Experience Details
  • Bid Broker
    Head De Tecnologia E Operações
    Bid Broker Aug 2024 - Present
    Minas Gerais, Brasil
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  • Bid Broker
    Head Of Operations
    Bid Broker Apr 2024 - Aug 2024
    Minas Gerais, Brasil
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  • Equinix
    Service Owner Of Global Managed Services
    Equinix Mar 2020 - Feb 2023
    Brasil
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  • Equinix Brasil
    Business System Analyst
    Equinix Brasil Jan 2017 - Mar 2021
    Rio De Janeiro, Brasil
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  • Equinix Brasil
    System Analyst
    Equinix Brasil Aug 2009 - Jan 2017
    Rio De Janeiro, Brasil
    - Software project management developed in suppliers- Analyze the performance of deployed systems , re-evaluate routines , manuals and working methods , making sure that cater to the user, suggesting more effective work methodologies ;- Analyze, evaluate the feasibility and develop information systems , using methodology and appropriate procedures for its implementation , aiming to streamline and / or automate processes and work routines of monitoring area ;- Conducting tests and… Show more - Software project management developed in suppliers- Analyze the performance of deployed systems , re-evaluate routines , manuals and working methods , making sure that cater to the user, suggesting more effective work methodologies ;- Analyze, evaluate the feasibility and develop information systems , using methodology and appropriate procedures for its implementation , aiming to streamline and / or automate processes and work routines of monitoring area ;- Conducting tests and approval of the additions mentioned above;- Train and track users in the use of systems developed or acquired from third parties in order to ensure the correct functioning. Show less
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Leonardo Vieira Skills

Microsoft Sql Server Desenvolvimento De Sites Sql Analista De Sistemas Web Development C# Asp.net Jquery Javascript Project Management

Leonardo Vieira Education Details

  • Unesa
    Unesa

Frequently Asked Questions about Leonardo Vieira

What company does Leonardo Vieira work for?

Leonardo Vieira works for Bid Broker

What is Leonardo Vieira's role at the current company?

Leonardo Vieira's current role is Leader of ServiceNow Support Team na Equinix Brasil -CSM®.

What is Leonardo Vieira's email address?

Leonardo Vieira's email address is le****@****.com.br

What schools did Leonardo Vieira attend?

Leonardo Vieira attended Unesa.

What skills is Leonardo Vieira known for?

Leonardo Vieira has skills like Microsoft Sql Server, Desenvolvimento De Sites, Sql, Analista De Sistemas, Web Development, C#, Asp.net, Jquery, Javascript, Project Management.

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