Ruben Viera Email & Phone Number

Ft Myers, Florida, Us

Florida, Us

Florida, Us

Tampa, Fl, Us

Carrollton, Ga, Us

As Vice President of Research and Development, some of my responsibilities included:Lead the development of Patient Relationship Management (PRM) as well as future diversification technology research and development.Oversee design, simulation, and process development of future products while managing the setting and measurement of goals and objectives for the department, including direct reports.Serve as a strategic management leader in the area of product development and collaborate with product management/marketing and operations in setting goal-oriented objectives, both short and long term.Direct and lead a team of highly motivated talent, including, software engineers, and technicians, while managing the deployment of resources for multiple development projects.Collaborate with sales and customer support to ensure that new products meet market requirements while facilitating technical support to the sales organization, including presentations, training, and customer consulting.Own the product development roadmap and ensure that products meet market window timelines and required specifications (On-Time; On-Spec; On-Budget).Actively participate in Product Life Cycle planning, contributing to the product definition and specification and prototype testing.Work closely with operations, product management, sales and marketing to develop a product and technology roadmap.

Pr

As Business Development Manager, some of my responsibilities included:Developed, reviewed, and reported on business development division strategies, and ensured that all objectives were executed.Supported overall process of management and corporate decision making ensuring maximum short, medium, and long-term profits and shareholder returns.Contributed to development and refinement of vision and strategy.Worked with other executive heads on the implementation of said strategy and operational plans.Researched the electronic health records industry to identify solutions and trends.

As a Senior DBA and IT Consultant, some of my responsibilities included:Project Management and Implementation of information systems.Client needs analysis to provide appropriate IT solutions.Database administration (200+ Databases)Implementation of MS SQL 2000/2005/2008 Servers.Performance monitoring and troubleshooting.Stored Procedures programming to support applications development. Development of DTS and SSIS Packages to support ETL processJobs programming to perform backups and other automatic procedures

Pr

As an IT Manager, some of my responsibilities included: Implemented and administered telecommunication systems (e.g. AVAYA, Call Center Elite ACD, Smart Call Agent Dialer, and NICE Call Focus Quality Recording).Supervised and developed an Information Technology team.Project managed and implemented information systems.Database administration which included implementation of MS SQL for 2000/2005/2008 servers, performance monitoring and troubleshooting, stored Procedures programming, and development of DTS Packages to support ETL process.Implemented innovative telemedicine health care solutions such as Patient Keeper mobile point of care software, DxCG RiskSmart predictive modeling solutions, and Cardiocom Disease Management home monitoring software.Designed and implemented health care programs, databases, and system logics such as triage software, disease management software, pharmacy benefit auditing software, and tobacco cessation software.

Irving, Texas, Us

Designed, developed, and maintained tools to improve Health Plan administrative and clinical processes such as emergency room notification software, health plan pre-certification monitoring and documenting software, automated disease management letter generator, and help desk and ticket management software.Designed, developed, and maintained custom reports and data queries like Crystal Reports for McKesson/Interqual evidence-based clinical decision software, automated generation and distribution for Oracle reports for McKesson Triage and Disease Management call center software, and supported and compiled monthly executive reports.Supported call center telecommunication engineer on ACD operations and administration task.Implemented MS SQL 7.0/2000 and Oracle Servers, developed DTA Packages to support ETL process and data integration with Oracle databases, and stored Procedures programming to support applications development.