As a KOL Specialist, I lead the development and execution of marketing strategies by building and nurturing relationships with key opinion leaders across various social media platforms. My focus is on driving successful marketing campaigns, maximizing social media engagement, and generating new leads to support business growth.With nearly 4 years of experience as a Technical Support Specialist in a SaaS company, I have handled customers from diverse backgrounds and regions, developing a well-rounded skill set that includes customer service, problem-solving, marketing, public speaking, and social media management within an IT environment.I am passionate about Customer Service, Marketing, and IT. I am fluent in Indonesian and have advanced proficiency in written English and intermediate proficiency in spoken English. I am committed to delivering exceptional results and contributing to the success of any team I join.