Data mining, Analysis & Reporting:- Data mining: Make use of collected data to analyze customer experience on the website, identify business, trends and insights.- Suggest optimization:CDX: to improve CTR, engagement, scroll reach, attention by suggesting pages UX design and optimization etc.Marketing & Sales: to improve Marketing campaigns & digital lead conversion by highlighting page content, marketing channel & campaigns, etc.- Create, update and maintain reports, including frequent and ad-hoc reports.- Communicate and present to stakeholders.A/B Testing:- Leverage findings and insights to propose new improvement hypotheses.- Suggest Hypothesis based on data collected, perform A/B testing and results reporting.

Data Engineering:- Collect and transform data from different sources- Optimize and automate ETL process using API- Quality Check to ensure the reliability of data- Build data model and design data warehouse on MySQL serverData Visualization & Reporting:- Design and maintain reporting infrastructure- Communicate and present to stakeholdersPredictive model:- Leverage Machine Learning models using the previous historical price lists to predict the latest possible prices for telco vendors in Europe

- Website & Social Media management: SEO, create and update posts- Digital advertisement performance: collaborate with agencies to optimise ads performance- Other marketing related works: Market Research, Graphic Design and Internal Communication

- Coordinated import/export of exhibition goods between Vietnam and international markets for a forwarding company, ensuring seamless logistics and compliance. - Provided on-site support for exhibition booth setup, managed client satisfaction, and maintained strong relationships with clients and network partners. - Actively engaged with exhibition organizers to identify new exhibitors and tailored service offerings to meet their needs effectively.