Viet "Vicc" Pham Email & Phone Number

United States

Long Beach, California

Long Beach, California

DevExpress - TestCafeJiraZephyr for JiraNightmare JSnode.jsVisual Difference AutomationStarted in Games QA team and participated in assembling regression tests and process restructure.Later moved into and was sole member of Web QA, applied process, regression, functional automation and visual automation.

Anaheim, California

Manual / Automation QASeleniumC#Visual StudiosSoapUIPostman Provide full QA (Manual and Automation) over all AutoProcessor products:AutoProcessor Web AutoProcessor ClientAutoProcessor ExchangeAutoProcessor LiteInteractive Venue ChartsE-Commerce Websites (714Tickets.com / VenueKings.com) Create, execute and maintain daily Smoke Test / Regression Test and Integration Automation and Data Driven test scripts for Autoprocessor web application suite using Selenium, Postman and Visual Studios.API test using Postman and SoapUI against TicketMaster, StubHub, VividSteats, VenueKings, Ticket Network Direct, PosNet and Autoprocessor endponits.

Provide full QA testing on ConsumerTrack products such as:gobankingrates.com (Word Press)rewardandtravel.com (Word Press)gofreecredit.com (TransUnion Service)goidentityprotect.com (Lifelock Service)importantscore.com (Equifax Service) Build and execute test plans/cases around migrating our platform from a legacy to nexgen platform of company proprietary software with enhancements and transition to the cloud system.Automation Test Plan / Requirements for QA Automation EngineerConduct day to day smoke test automation scripts and ensure that all web products, UI, Rate API are all functioning correctlyTest 3rd party integrated Rate API within company productsGenerate data and Test ETL service using SQL queries Run Selenium Webdriver scripts in Python and Ruby for test automation on 4000+ webpages on products such as: gofreecredit.com, gobankingrates.com and rewardandtravel.comMaintain selenium scriptsManual front end and data test of new products and features for functionality, aesthetics, data, business requirements and report any issues using Redmine ticketing systemDevelop and maintain QA-related documentation such as general test plans, performance test plans, scale test plans, fail over test plans, process policies and QA guidelines Maintain communication between Product and Development team during sprints and guide team for production deployment3rd Party Pixel placements and test campaigns for media partners.

Diamond Bar, California

Mobile Accessories online retailer

Glendale, Ca

Manage QA Projects, User Stories and Bugs with Jira / GreenhopperCreate Acceptance Tests for upcoming projectsWorked with management team on creation of User StoriesConduct daily stand up meetings and ensure that the best agile / scrum procedures are practicedProvide daily QA / Development must fix reports to directors and development teamsProvide QA Estimates and track current hours being used and resource management for upcoming and ongoing projectsCreated QA estimate and timelines to ensure that QA deadlines are met with little or no problemsManage off-shore QA resources, contractors and external teams as neededOversee quality assurance for Nickelodeon Games Brand, and the games distribution businessMeasure test coverage and drive test driven development processLiaison with Customer Service, Product Managers and outsource development teamsDevelop and maintain standardized procedures - test plans, bug tracking, regression testing, and automated testingEstablish QA standards for integrating with project teams and project planning

Long Beach, Ca

Established a robust product release process in an extremely agile environment and coordinated with Developers, Content and Data team in order to achieve stable, bi-weekly release.Conducted interviews for employee selection, career development and performancereviews.Identify and reward outstanding employees and disciplined/terminate employees who arenot meeting company goals.Analyzing, reporting, giving recommendations and developing strategies on how to improveQuality Assurance procedure standardsOversee, coordinate and delegate task accordingly to ensure team meets company goals andmilestones.Ensure tests and procedures are properly understood by team, carried out, and evaluated.Manage, develop, and improve processes and procedures within the department.

Built the QA team from the ground up, created team workflow, process and procedures toincrease product development efficiency. Train and mentor the QA and CS team.Designed and executed test cases for Car Town application as well as performed exploratory(Ad-Hoc) testing of multiple game features, game balancing and data consistencies.Analyzed project requirements and worked with product management and developers toclarify implementation details and address usability and any integration concerns prior tofeature testing.Created Jira database workflow process for project life cycle as well as bug report cycle.

Accommodate producer on all tasksAchieving sales goals through quality execution and meeting market requirementsCreating and implementing virtual item salesManage and run in-game eventsCommunicate with developers on product additions/enhancementsModerate message boards, forums, websiteDevelop and maintain customer relationsInvestigating and documenting complex issues with regard to bugs, game exploits, trade andother potential issuesMonitor game servers to ensure stability and fair game play

Santa Monica, California

Assisted project lead in overseeingquality assurance of functionality and technical requirements of various games such as:BlurGuitar Hero 3Call of Duty: Modern Warfare 2Call of Duty 3Call of Duty 2Tony Hawk’s Proving GroundTony Hawk’s Project 8Marvel Ultimate AllianceOver The HedgeX-Men: The Official GameTony Hawk’s American WastelandSHReK the THiRDSpider-Man 3Transformers: The GameGun: Showdown