Worked on a B2b LMS Platform, which helps interns navigate their learning journey and become full term employees.- Facilitated initial meetings and stakeholder interviews to capture requirements across sales, marketing, and customer service.-Created training materials and led UAT sessions to support client onboarding.

Led a diverse portfolio of key accounts with a consultative approach in the HR-Tech, product, and Sales domains.Oversaw essential documentation (Proposals, SOWs, Agreements) to ensure alignment with business objectives.Assisted project planning and scheduling for seamless execution and on-time deliverables.

-Conducted approx 200 user interviews, and usability testing, analyzed gathered data to improve the interface for CMS ( Student)-Developed strategies for customer retention and growth.

1. Collaborated with the marketing team to develop and execute promotional campaignsfor new products/services. 2. Generated over 86 lakhs in served period. Ranked [3] out of 450 colleagues in Mumbai- Gujrat division. 3. Communicated with diverse clients, build rapport and nurture long-term relationships.

Cold call and email prospects.

Investigate and resolve patient billing queries.Carry out billing, collection, and reporting activities.Provide expertise and oversight of billing modules.