TPM on the CTPS team. More to come!

• Lead simultaneous technology projects – over 40 projects since 2006 with Waterfall and Agile teams. Assist with outsourcing when needed.• Servant leader for cross-functional teams, including distributed and remote.• Facilitated Daily Standups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives.• Aided with backlog prioritization and story refinements.• Managed overseas team, building reactJS site with AWS and Lambda.• Worked with versioning and tracking systems, such as Jira, Bitbucket, Git, Gitlab, Github, AWS, Basecamp, Intervals, Team Foundation Server.• Coordinated and managed stakeholder engagement and communications.• Grew teams through assignments, assessments, training, recognition, and rewards.• Developed iOS and Android mobile cross platform apps.• Assist on security improvements, cloud based sharing, disaster recovery and continuity.• Website application development in ASP.NET (C#/VB) and JavaScript, MVC, jQuery, CSS, XML, JSON, and various Web APIs, Microservices, and frameworks. • Ecommerce: ASP Dot NET Storefront, Magento, and Ecometry WebOrder custom development.• Designed metrics and analytics using various data sources (MS SQL, Oracle, Postgres, Excel).• Built business continuity and disaster recovery solutions through virtualization and moving servers and services to the cloud (IaaS / Paas).• Conversions to and from various ERP systems (Ecometry/JDA, SAP, Manhattan).• Architected PCI Compliance through Tokenization of Credit Card Processes using Chase Paymentech Orbital and Stratus, First Data and GGE4, Cybersource, Stripe, Heartland, to increase trust and security.• Developed multi-channel sales on direct to customer marketplaces like Amazon, Border Free, Channel Advisor, Ebay, Sears, and Wal-Mart.• Developed WMS interfaces with 3PL providers such as Saddle Creek, Softeon, and Manhattan Associates to increase warehousing and shipping efficiency.• Developed email marketing programs using Oracle Bronto platform.

Web Developer Team 2005 – 2006• Developer and Project Manager, performing ASP website development and leading project initiatives for internal IT products.• Worked on several websites bringing in over $2B annually.• Lead early Agile transformation for ERP, Web, and Networking teams.• Designed and managed Stored Value Gift Card system in MACS using SuprTool (MPE/iX), bringing in over $50M is sales during the first year. Project technologies included COBOL, SQL backend stored procedures and functions, and in classic ASP for TigerDirect.com website, including custom print routines.• Built real time ETL utilizing Taurus BridgeWare. Created mapping, load scripts, and propagation scripts for real-time data updates between MPE/iX Image DB (Ecometry) and MS SQL (Website) databases.• Created custom VB interface for QAS address correction software utilized in the call center, on the websites, and POS Order Entry at retail locations.Ecometry ERP Team 2004 – 2005 • Project Leader for GL Cash Account Reclassification Application development.• Managed HP3000 MPE/iX system, including VeSoft security, custom data feeds, EDI, and reporting via SuprTool and other HP3000 Utilities. • Handled escalated issues and trouble ticket maintenance. Acted as liaison between the MIS Department and Internal Audit Team.• Involved in change control procedural development. Represented Legacy Development Team on Change Control board. Lead contact for ICC between developers and management.

• Lead enterprise conversion from Mail Order Manager (MOM) to Ecometry ERP Solution finishing three months early and 10% under budget.• Managed and assisted with the redesign of multiple B2C and B2B websites for various sales channels, increasing web revenue from $3M to $20M annually.• Negotiated vendor service level agreements and purchasing, saving company over $350,000 since hire date via training, custom programming, etc. Created scope and design specifications for developer and other IT projects handled outside of the company.• Created and maintained the IT Department and Procedures. Developed Standard Operating Procedures, Backup, Disaster, and Recovery Procedures, Business Continuity Initiatives.• Redesigned network, database, and application security and policies.• Architected and deployed VPNs, networks, websites, Televantage phone system, firewalls, load balancers, Active Directory, DNS, VNC, Exchange.• Managed technical support staff, on-call support, help desk support. Managed End User Training and User Acceptance Testing.• Implemented third party solutions to streamline processes, such as QAS, UPS WorldShip, FedEx Powership, website chat, Direct Mail, and SaaS email.• Performed Oracle and MS SQL database management: design, security and permissions setup, clustering and replication, data analysis and reporting.

• Managed software support representatives and client trainer teams. Developed metrics to determine support cost effectiveness and earned value management reporting.• Developed custom web based solutions for clients using ASP and integrating websites with DT Search functionality, resulting in a 22% increase in search performance.• Performed assessment and implementation of BridgeTrak customer service software in call center and on web.• Created reports for the statistics of issue resolution, call volume metrics, and other work performance reports utilizing various data sources.• Assisted in maintaining www.doculex.com website.• Handled department budget / made technical purchase recommendations.