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As Product Owner - Billing, I report to the CPO and work side by side with the Head of Engineering - Billing to create an exciting SaaS product to help manage and automate the billing, invoicing, payments, and trust accounting and integrations for law firms. I'm responsible for the pipeline of strategic and BAU work for all three crews within the billing development team.As leaders in legal software, product design at Smokeball follows very strict legal compliance guidelines with… Show more As Product Owner - Billing, I report to the CPO and work side by side with the Head of Engineering - Billing to create an exciting SaaS product to help manage and automate the billing, invoicing, payments, and trust accounting and integrations for law firms. I'm responsible for the pipeline of strategic and BAU work for all three crews within the billing development team.As leaders in legal software, product design at Smokeball follows very strict legal compliance guidelines with different needs and complexities for different regions, both internationally, and state specific.At Smokeball I've led the development and release of new product tiers, and new feature sets such as payment processing integrations in multiple international regions, and deep financial integrations allowing larger law firms to thrive in a heavily regulated industry.I love the attention to detail this role requires, and by being able to delight users by simplifying complex processes through simple, but powerful, UI/UX and product design.I've had the opportunity to build and rollout partner integration projects with payments processing partners such as Stripe and FeeWise, and accountancy software such as Xero, MYOB, and Quickbooks Online.I proposed and led the successful rollout of analytics software to help uncover user behaviour within the web app, allowing us to continue to design and build based on a data driven decisions.With my background in software development, I bring a deep technical understanding to my product knowledge, rounding out my skills in UI/UX design principals, business acumen, and client empathy. Show less

As Product Owner of the Plant Assessor web app and mobile app, I have the exciting opportunity to help build and direct the product's next iteration that included new customer portals, new branding, and new technology, in addition to managing the current product development lifecycle through both improvements and maintenance.I'm responsible for the entire product range, which includes a web app used primarily for clients managing their fleets and inspections, an offline version of the… Show more As Product Owner of the Plant Assessor web app and mobile app, I have the exciting opportunity to help build and direct the product's next iteration that included new customer portals, new branding, and new technology, in addition to managing the current product development lifecycle through both improvements and maintenance.I'm responsible for the entire product range, which includes a web app used primarily for clients managing their fleets and inspections, an offline version of the app designed for internal staff performing inspections in remote areas, and an iOS and Android app designed for clients to perform their own vehicle and machinery inspections and quick start checklists.I drove the improvement and of a structured Agile SCRUM methodology to help focus and drive incremental deliveries to speed up time to market.I used my background in software development, AWS cloud architecture, and UI/UX design to help build and shape the product suite to increase stability and minimise downtime during usage spikes.I manage the product roadmaps and timelines for both internal and external development teams, working with executive and business internal and external stakeholders to balance client needs and feedback, business needs, and strategic innovation. Show less

At Servers Australia I have the pleasure of managing the software development, web development, and product / project management teams.As the product owner of the mySAU customer ecommerce portal, I set and lead the overall vision, roadmap, and implementation with our SCRUM based Agile development and devops team. And I still love getting my hands dirty from screen mockups and UI design to architectural design.The systems development team is also responsible for building and… Show more At Servers Australia I have the pleasure of managing the software development, web development, and product / project management teams.As the product owner of the mySAU customer ecommerce portal, I set and lead the overall vision, roadmap, and implementation with our SCRUM based Agile development and devops team. And I still love getting my hands dirty from screen mockups and UI design to architectural design.The systems development team is also responsible for building and maintaining the integration layer between the front end, API and middleware layers, and the systems that build and deploy the hosting services.In addition, I've spearheaded a full Salesforce rollout within the organisation, from concept to implementation, as both systems development manager and as a hands on Salesforce Administrator for CRM, Sales Cloud, Service Cloud, and CPQ.I implemented and rolled out WalkMe integration for user behaviour analytics and in-product messaging. Show less

I lead a brilliant team of software developers and devops to build and and continually improve the Servers Australia customer portal and API layer that powers the customer interaction with Servers Australia, from purchases, to support, to infrastructure management.Servers Australia offer 100% Australian owned and operated Infrastructure as a service (IaaS) hosting for enterprise and government organisations, as well as small business.

As Technical Director, I lead our software development, AWS operations and support staff as we build cutting edge technology to delivery digital transformation to enterprise and government clients.I had the amazing opportunity to launch a brand new SaaS flagship product for OneBlink to a resounding success that resulted in driving business growth, and has continued to win multiple state government awards for innovation.Responsibilities include:- Directing product… Show more As Technical Director, I lead our software development, AWS operations and support staff as we build cutting edge technology to delivery digital transformation to enterprise and government clients.I had the amazing opportunity to launch a brand new SaaS flagship product for OneBlink to a resounding success that resulted in driving business growth, and has continued to win multiple state government awards for innovation.Responsibilities include:- Directing product development and strategic initiatives for OneBlink (formally BlinkMobile)- Product ownership of the Blink Mobility Platform and suite of OneBlink services- Setting and managing the software delivery roadmap for OneBlink products and services- Managing the product and project lifecycle for cloud based software as a service, and platform as a service- Managing strategic client, partner, and OEM relationships- Working directly with key enterprise and government clients and partners to plan, manage, and deliver software and mobility based business transformation- Project management for internal and external projects using both internal and outsourced development teams- And I still keep my hand in the game through hands on development of web and mobile front end and middleware development/integration where needed Show less

As Pre-Sales Technical Consultant and Partner Manager for BlinkMobile this position involves working closely with the BlinkMobile partner channel and direct clients in all aspects of the sales process and project delivery.Focused on enterprise mobility with the aim to streamline enterprise business processes and reporting to the Sales Director, this role encompasses: - Responding to enterprise and government tenders and RFIs - Technical consultancy to partners during the… Show more As Pre-Sales Technical Consultant and Partner Manager for BlinkMobile this position involves working closely with the BlinkMobile partner channel and direct clients in all aspects of the sales process and project delivery.Focused on enterprise mobility with the aim to streamline enterprise business processes and reporting to the Sales Director, this role encompasses: - Responding to enterprise and government tenders and RFIs - Technical consultancy to partners during the prospecting and sales process - Technical solution design and recommendations - Building and delivering proof of concept, pilot, and production enterprise mobile apps - Hands-on web service/API integration and hybrid app development for production apps - Product demonstrations from technical staff to C-level participants - Technical sales presentations from technical staff to C-level participants - Handling incoming sales enquires - Writing technical sales documentation - Face-to-face and web based client training - International partner management, relationship building, and support - Advanced technical troubleshooting and support - Platform software testing and reporting - Recommend platform development directions to solve client requests - Investigate, compare and report on competing products and platforms - Experimenting with new technologies and techniques to deliver ever increasing quality in user experiences within the Blink Mobility Platform (PaaS)With over 18 years experience in software and web development, my position includes end-solution development including front-end development, graphics and UI design as well as back-end web services and API integration.Clients include local, state and federal government, as well as transport, airports, education and banking, both national and international.The Blink Mobility Platform is hosted on Amazon AWS cloud infrastructure for maximum scalability and reliability. Show less

Web based software architecture, development and integration, specialising in online payment processor integration and digital download security for both local and international clients, as well as other web portal solutions.For example, I designed and built an online resource platform for Changing Places HR that was used by companies such as QANTAS and Westpac to facilitate parental leave and return to work tools and resources.In the ecommerce space, to streamline online… Show more Web based software architecture, development and integration, specialising in online payment processor integration and digital download security for both local and international clients, as well as other web portal solutions.For example, I designed and built an online resource platform for Changing Places HR that was used by companies such as QANTAS and Westpac to facilitate parental leave and return to work tools and resources.In the ecommerce space, to streamline online business processes I integrated with web services and APIs for many payment processors and platforms, including:- 28 different payment processor integrations, from popular systems like Paypal through to more boutique solutions such as CCBill- Integrations with cloud services such as Amazon S3- Integrations with marketing solutions such as Mailchimp, Aweber, GetResponse and moreThe solutions were primarily based around automating online business needs, including the acceptance and validation of online payments and secure file download delivery. Show less

QuikTrak Networks Limited designed and manufactured Australia’s first, and only, wide area land-based vehicle tracking system using proprietary spread-spectrum radio triangulation. An Australian owned company, QuikTrak expanded into the US and UK.Initially launched as a vehicle security and tracking system, QuikTrak moved into commercial vehicle and fleet tracking, and in addition provided mobile data solutions to organisations such as New South Wales Ambulance service, and supplying… Show more QuikTrak Networks Limited designed and manufactured Australia’s first, and only, wide area land-based vehicle tracking system using proprietary spread-spectrum radio triangulation. An Australian owned company, QuikTrak expanded into the US and UK.Initially launched as a vehicle security and tracking system, QuikTrak moved into commercial vehicle and fleet tracking, and in addition provided mobile data solutions to organisations such as New South Wales Ambulance service, and supplying radio communications equipment to various organisations including local government and the Australian Navy.Responsibilities included: - Corporate, Small Business and Government Sales and Technical Support - Software and IT Support including PC, Peripheral and Networking Support - Building Client Relations - Onsite and Telephone Customer Support - Pre and Post Sales Technical Support - Client Training on Custom Software Applications - Internal Support and Technical Training of Sales Staff - Validating Client IT Requirements and Liaising with Client IT Staff - Project Management Show less