Zeeshan Saeed

Zeeshan Saeed Email and Phone Number

Senior Technical Support Specialist @ Edible Arrangements
Islamabad, PK
Zeeshan Saeed's Location
Islāmābād, Pakistan, Pakistan
About Zeeshan Saeed

I have developed into an experienced professional with a foundation in technical and product support, having become an expert in these fields. Starting out in the tech industry, I helped users a great deal by troubleshooting technical problems and making sure the products worked flawlessly.Since 2019, I evolved into a proactive and energetic Team Lead in the Business Process Outsourcing (BPO) department of Edible Arrangements. I've been able to effectively apply my technical knowledge in my role to improve organizational operational efficiency and streamline business procedures.Throughout my career, my dedication to providing outstanding support and fostering greatness has never wavered. In my role as Team Lead at Edible Arrangements, I am committed to creating a culture of cooperation, inspiring my group to achieve success, and helping to continuously enhance our business procedures. My technological expertise provides a solid basis, allowing me to provide a distinct viewpoint to the role of Business Process Executive.I enjoy a challenge, and I'm proud of my ability to change with the times. My objective is to use my wide variety of skills to spur creativity, improve workflow, and help to achieve the overall success in providing our clients with enjoyable experiences.

Zeeshan Saeed's Current Company Details
Edible Arrangements

Edible Arrangements

View
Senior Technical Support Specialist
Islamabad, PK
Website:
edible.com
Employees:
3452
Zeeshan Saeed Work Experience Details
  • Edible Arrangements
    Senior Technical Support Specialist
    Edible Arrangements
    Islamabad, Pk
  • Edible Arrangements
    Team Lead Bpe
    Edible Arrangements Apr 2023 - Present
    Pakistan
    Overseeing a vibrant team of over ten experts at Edible Arrangements that are committed to outsourced business processes. We provide technical and product assistance to our prestigious corporate clients and franchisees. Organizing effective and efficient business processes is the core to make sure our clients get the best support and care possible.We hope to streamline operations, improve customer happiness, and maintain Edible Arrangements' reputation for excellence through strategic… Show more Overseeing a vibrant team of over ten experts at Edible Arrangements that are committed to outsourced business processes. We provide technical and product assistance to our prestigious corporate clients and franchisees. Organizing effective and efficient business processes is the core to make sure our clients get the best support and care possible.We hope to streamline operations, improve customer happiness, and maintain Edible Arrangements' reputation for excellence through strategic planning and proactive issue solutions. With a customer-centric approach and a focus on continuous development, my team and I are committed to negotiating the complexities of support so that our clients receive the best possible service in the ever-changing landscape of Edible Arrangements. Show less
  • Edible Arrangements
    Senior Technical Support Specialist
    Edible Arrangements Jul 2022 - Mar 2023
    As a Senior Technical Support associate at Edible Arrangements, I take pride in providing excellent technical and product assistance to our broad client base, which includes corporate clients and franchisees. With a thorough understanding of our products and services, I've used my technical expertise to debug and resolve difficulties, delivering a seamless experience for our valued clients.In my position, I played an important role in developing good relationships with corporate clients… Show more As a Senior Technical Support associate at Edible Arrangements, I take pride in providing excellent technical and product assistance to our broad client base, which includes corporate clients and franchisees. With a thorough understanding of our products and services, I've used my technical expertise to debug and resolve difficulties, delivering a seamless experience for our valued clients.In my position, I played an important role in developing good relationships with corporate clients and franchisees by providing fast and effective technical support. Through extensive product knowledge and proactive problem-solving, I contributed to our clients' overall pleasure by guiding them through the complexities of our products and services. Whether I was answering complicated technical questions or helping consumers through product functionality, I've been dedicated to providing great support, supporting Edible Arrangements' dedication to excellence in every engagement.I was also responsible for deploying new projects and for training new employees, providing them with the skills and knowledge they need to excel in their roles. I also actively evaluated employees' performance, using a keen eye to assess their proficiency and adherence to established support protocols. Show less
  • Edible Arrangements
    Technical Support Associate
    Edible Arrangements Feb 2019 - Jun 2022
    As a Technical Support Associate at Edible Arrangements, I've been committed to delivering dependable technical assistance to our corporate clients and franchisees. I've addressed questions and resolved technical problems with an emphasis on comprehending the particular requirements of every client, making sure that our customers have a seamless experience.In this position, I've been dedicated to providing clients with timely and efficient solutions, whether it's by walking them through… Show more As a Technical Support Associate at Edible Arrangements, I've been committed to delivering dependable technical assistance to our corporate clients and franchisees. I've addressed questions and resolved technical problems with an emphasis on comprehending the particular requirements of every client, making sure that our customers have a seamless experience.In this position, I've been dedicated to providing clients with timely and efficient solutions, whether it's by walking them through product features or helping them with any technical issues they ran into. I've added to our customers' total pleasure by upholding a customer-centric attitude and remaining updated with product innovations and also by establishing a welcoming and encouraging environment for our franchise partners and corporate clients. Show less

Zeeshan Saeed Education Details

  • National University Of Modern Languages
    National University Of Modern Languages
    Computer Science
  • Rawalpindi College Of Commerce
    Rawalpindi College Of Commerce
    Computer Science

Frequently Asked Questions about Zeeshan Saeed

What company does Zeeshan Saeed work for?

Zeeshan Saeed works for Edible Arrangements

What is Zeeshan Saeed's role at the current company?

Zeeshan Saeed's current role is Senior Technical Support Specialist.

What schools did Zeeshan Saeed attend?

Zeeshan Saeed attended National University Of Modern Languages, Rawalpindi College Of Commerce.

Who are Zeeshan Saeed's colleagues?

Zeeshan Saeed's colleagues are Craig Rubinstein, Aeron Clark Azucena, Tad Blanchard, Kaitlynne Brouhard, Ann Lichnerowicz, Gerald Krajewski, Emmanuel Smith.

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