• Facilitator of Scrum (agile framework) focusing on time-boxed iterations called sprints. I do this by helping everyone understand Scrum theory and practices, both within the Scrum Team and the organization as a whole, while serving as Mentor/Impediment Remover/Change Agent to the rest ofthe team, as per the Scrum Guide. My duties as a Scrum Master are: • Coaching the team members in self-management and crossfunctionality. • Focus on creating high-value Increments that meet the DOD. • Influence the removal of impediments to the Scrum Team’s progress. • Ensure that all Scrum events take place and are positive, productive, and kept within the time-boxed. • Find techniques for effective Product Goal definition and Product Backlog management. • Remove barriers between stakeholders and Scrum Team.

As a Service Design Analyst I was embedding good practices and creating sustainable solutions and optimal experiences for users within the organization in unique contexts. Championing teamwork and collaboration across the development and support teams, facilitating discussion, decision making and conflict resolution.My duties as a Service Design Analyst: • Working closely with other members of the Services Design & Engineering Team to implement a multi-functional business solutions. • Assist with assigned portions of the roll out schedule and work with counterparts to insure the activities are performed and instituted. • Assist with the completion of the design documentation where applicable in each roll out for country and statutory specific requirements. • Responsible for specific unit testing and unit test data creation efforts and coordination/support with the testing teams. • Coordinate activities with management, project managers and team members on functional area requirements while identifying and resolving outstanding issues, and ensuring work plan deliverables and tasks are met within deadlines. • Work directly with the IT Services on cutover activities/plan, and delivering project milestones on time and within budget, with quality.

Project Manager (09/2021 - 01/2023)•Responsible for the planning, organization, execution and completion ofa project. In charge of the entire project while handling everythinginvolved like managing the project team (Developers, QA testers andUX/UI designers), as well as the resources assigned to the project whileensuring these projects are on time, on budget, and within scope.Quality Assurance Tester (02/2020 - 09/2021)•Inspecting products (software) at different phases in their developmentto ensure they meet a set of consistent standards by passing acceptancecriteria (definition of done). Testing and evaluating new or existing softwareto identify and help remove bugs, glitches, and other user experienceissues before it goes live. Working closely with developers and otherproject members, providing them feedback on what needs improvementin order to deliver high quality, perfectly functioning software that meetscustomers' expectations.Example: name of the project/tool I am currently working on iscalled Roundrush.It is a workflow management platform, a whole new agilemethodology that merges the best practices from SCRUM,KANBAN, TDD, XP inheriting precepts of OKR's and Shu-Ha-Ri,and providing any team with a quality workflow that day after dayinstructs them on how to deliver high-end products.

Business Development Representative•Working as sales representative I focused on generating qualifiedprospects using cold email, cold calling, social selling, and networking. Asa BDR I generated new sales opportunities and added qualified leads tothe sales funnel. I was responsible for prospecting, following up, andpassing on qualified leads to account/sales managers who would convertthem into new customers.Example: name of the software I was advertising/selling wasAutomationHero_.It is a complete intelligent document processing platform that has theeasiest-to-use and most advanced RPA with the power of AI in theindustry.

Sales & Marketing Specialist•As a sales and marketing specialist I was responsible for advertising andpromoting Cryptocurrencies to customers. I worked directly with customers,but I also interacted with other employees in order to coordinate sales effortsacross teams. I was responsible for researching and developing marketingopportunities, planning and implementing new sales plan, creatingadvertising campaigns and targeting the demographic's of the targetaudience.

Logistic's Specialist•As a logistics specialist I was handling the warehousing, shipping andreceiving operation tasks for NCR. More specifically I was in charge ofproactive planning of all incoming work order allocations received within aspecific geographic territory, processing and shipping parts.