Vigna Kumar Email & Phone Number

Sunway, Petaling Jaya

•Responding to inventory management inquiries.•Contacting lodging partners to resolve issues (questions, changes, etc.).•Proactively call lodging partners to resolve any anticipated future issues.•Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc.•Providing supplier self-service support and maintenance and educating partners advanced self service functions related to product management and promotions•Respond to lodging partner… Show more •Responding to inventory management inquiries.•Contacting lodging partners to resolve issues (questions, changes, etc.).•Proactively call lodging partners to resolve any anticipated future issues.•Contacting guest based on requests received for lodging partners, i.e. arrival time, transfers etc.•Providing supplier self-service support and maintenance and educating partners advanced self service functions related to product management and promotions•Respond to lodging partner questions and support inquiries.•Maintaining strong vendor relations with a positive attitude and outgoing nature.•Providing financial transaction support (disputes, questions, etc.) to lodging partners across multiple account models.•Administering accounting related processes, including accounts payable inquiries from lodging partners.•Creating new and/or updating existing room type and rate plan, rate plan linkage, rate acquisition, pricing model changes. •Creating and managing promotions and rate rules.•Managing new hotel acquisition and onboarding contract administration including contract checklist and management.•Responding to critical & complex lodging partner issues, partnering with market manager and other internal teams•Adhering to defined procedures, standards and performance expectations. Show less

Industry : Banking / FinancialWork profile:Act as an advisor to potential customers & clients on their insurance needs as well as sell and promote RHB Bancassurance products & promote maximum sales of Easy by RHB products i.e. personal loan, ASB loan, debit card, insurance products and savings accounts Develop & expanding the existing customer database and soliciting new business. Help to create awareness the need for insurance coverage. Ensure that sales targets are… Show more Industry : Banking / FinancialWork profile:Act as an advisor to potential customers & clients on their insurance needs as well as sell and promote RHB Bancassurance products & promote maximum sales of Easy by RHB products i.e. personal loan, ASB loan, debit card, insurance products and savings accounts Develop & expanding the existing customer database and soliciting new business. Help to create awareness the need for insurance coverage. Ensure that sales targets are achievedPromote campaigns and communicate accurate information to the public Ensure high standard of customer service in line with the quality and standards set by the Bank Ensure compliance to the policies and procedures set by the Bank Show less

-To perform outbound cross sell of bank related products to customers.- Product such as INSURANCE,CREDIT CARD, BALANCE TRANSFER, CASH INSTALMENT PLAN.- Core product was Insurance.-To meet sales targets to contribute to the overall profitability of the business-To ensure high quality standards by making sure all presentation to customers are in accordance to given product guide and sales script- To ensure that the sales submission has zero defects and with clear acceptance… Show more -To perform outbound cross sell of bank related products to customers.- Product such as INSURANCE,CREDIT CARD, BALANCE TRANSFER, CASH INSTALMENT PLAN.- Core product was Insurance.-To meet sales targets to contribute to the overall profitability of the business-To ensure high quality standards by making sure all presentation to customers are in accordance to given product guide and sales script- To ensure that the sales submission has zero defects and with clear acceptance as per the customer's request- Excellent communication and listening skills- A polite, confident and friendly manner- Initiative- Confidence using computers- Enjoy working with customers and building relationships.- A positive attitude.- Flexibility and quick thinking.- Perseverance and the ability to respect customers' answers.- Good knowledge about all the company's products and services.- To be well-organized and thorough, even under pressure.- To enjoy working within a target driven team environment.- To understand and comply with the legislation relating to directmarketing. Show less

Bandar Utama

Work Profile:• Ability to conduct telephone survey in aprofessional manner for New Zealand market• Meet performance standards set by the clients• Read the survey script accurately over the phone• Confirming and verifying all responses, which include spelling of responses, addresses and personal details• Follow up with customers for any inquiries and problems faced in regards to survey• Troubleshoot with New Zealand postal/courier services Achievement :… Show more Work Profile:• Ability to conduct telephone survey in aprofessional manner for New Zealand market• Meet performance standards set by the clients• Read the survey script accurately over the phone• Confirming and verifying all responses, which include spelling of responses, addresses and personal details• Follow up with customers for any inquiries and problems faced in regards to survey• Troubleshoot with New Zealand postal/courier services Achievement : Maintained targets set by each marketing campaign Show less