I lead a dynamic team in crafting technical solutions aligned with business goals. My responsibilities include overseeing solution design, collaborating with sales, managing projects, and staying updated on industry trends. I focus on team leadership, customer engagement, and ensuring the delivery of high-quality solutions that exceed customer expectations.

As a global leader, I am primarily responsible for driving team performance, setting targets, strategizing sales plans, coaching and mentoring team members, fostering a positive team culture, and ensuring overall revenue growth.In addition, as a team we support sales efforts by providing technical expertise, creating compelling proposals, demonstrating product capabilities, and ensuring a smooth transition from presales to the sales process. Educate the fellow team members and help them understand that their role involves understanding customer needs, collaborating with sales teams, and effectively showcasing the value proposition of the company's products or services.

Responsible for driving the sales engineering function and technical marketing.

Responsible for Enabling the internal teamWorks on Large RFP/RFI's on MSS & Cybersecurity ProductsAssist in the timely closure of sales opportunities by effectively executing plans by taking the entire onus of the design.Lead the Proof of Concept (POC) developments and presenting the POC application to the key stakeholders of the prospectsResponsible for evangelizing the cybersec protfolio through various marketing activitiesResponsible for product managementHeads Customer Success teamActs as a trusted Advisor to Client Executives, CISO’s, CTO’s and help them plan to create security budget and roadmapsResponsible for attending conferences, seminars, etc as well as engage in continuous learning via the workshops, seminars conducted by the partners.

1. Responsible for the UAE and Africa region and support sales on the sales engineering functions like responding to RFP’s, design solution, BOM, etc for the spectrum of services present in the portfolio.2. Provides subject matter expertise to Account Managers for the Account Development Plan (ADP) and actively engage in and supporting the qualification process for all major opportunities3. Supports sales pursuits and develop costed proposals and there by performing business presentation to all levels of the organization including executive level, coordinating complex Solution developing process and overcoming objectives to closure4. Lead the Proof of Concept (POC) developments and presenting the POC application to the key stakeholders of the prospect5. Prepare and deliver Statement of Work detailing the technical and commercial proposal to the Clients6. Identify and develop potential new business opportunities and expand client footprint potential in existing accounts using influence and deep understanding of client needs and Paladion’s value proposition7. Identify new services and products and thereby help the organization to expand the portfolio

Heads and Handles end-end solution on Information & Cyber Security portfolio of UAE Region. Responsible for making business case and create RFP's & RFIWorks closely with sales team and advance the opportunities identified by the sales team to the next stage by engaging them and pitching the right solution that caters their requirementsWorks with the bid team to prepare techno commercial proposalPresents the proposal to the team and educate the value behind the proposalMost importantly making sure the success rates are optimizedWorks on Security Testing project such as internal & external PT, Vulnerability assessment, Source code review and configuration reviewWorks on Solutions such as SIEM, DLP, APT, VM, IAM, PIM, MFA, etcWorks on MSS by selling Paladion CyberActive MDRLiaison with the consulting team BU and helps clients to perform gap assessment, certification, etc.Performs periodical POC's and conducts workshop and seminars on cyber security.

It's has been a great journey so far with Zoho Corporation. I started as a tech support & my growth was directly proportional to the company growth. Well, as a client service manager, it was a bit challenging to satisfy customers during both presales & post-sales support. But I am always up for the challenge with my can-do attitude.I am someone who strongly believe in customer satisfaction. My team & I would always offer the best in class support with cutting edge technologies & product.Responsibilities: • Responsible for generating revenue by providing ad-hoc hybrid consulting & implementation services by selling products based on customers-needs inferred from live converations. • Conduct knowledge and brainstorming sessions on the top industry best practices to be competitive in the market• Play a key role in the growth of product management by performing SWOT and PDCA• Actively liaise with the sales and product-research teams, and act as the bridge between customer-issues and product-features, and also delivered a steady stream of prospects to the sales team• Perform press releases with leading security magazines like SC Magazine, Windows Security and Forrester• Conduct various case studies and obtained testimonials and helped the marketing team in their branding-endeavors and in establishing a key position in the market• Perform customized product deployments, optimize existing deployments, and propose impromptu viable solutions during customer meetings• Conduct tailored training & development program for the channel partners• Perform cross-selling among existing clients

As a lead presales consultant, I happened to take prime responsibility on the new business of the company for SIEM & PIM suite of ManageEngine.Some of my technical strengths are,• Hands on experience on compliance regulations such as PCI, HIPAA, GLBA, SOX, GPG 13, etc.• Deep-dived into SIEM market-scope in the realms of data security, log forensics, threat management, user-behavior monitoring, security risk mitigation, etc• Hands on experience on PIM/PAM market, in addition to a comprehensive analysis on all the competing vendors to get a clear understanding of their market scope• Good exposure on the networking components such as firewalls, switches & routers & that includes major vendors like CISCO, Juniper, Fortigate, Sonicwall, Palo Alto & Checkpoint firewalls

After CSS Corp, I joined Zoho Corporation as a technical support engineer. My focus shifted from b-c to b-b customers. My responsibilities includes the following,• Maintained a stable and organized demonstration/webinars system ecosystem suitable for the targeted client markets (Financial Services, Government/Military, Retail, HealthCare, Banking)• Performed real-time feature demonstrations (Proof of Concept) for customers.• Crafted solutions and developed RFI/RFP responses with appropriate products and services, based on client’s requirements• Documented and shared knowledge & best practices with the team to advance the sales of our products and technologies• Designed hardware-recommendations for clients based on their infrastructure• Defined & optimized IT by implementing our solutions & helped remove security holes & vulnerabilities• Deployed the product to be compliant with the IT-Legal requirements and Compliance Auditing and provided professional services• Conducted surveys on existing clients to keep up with the growing tends of the industry

CSS Corp focuses on Enterprise support to its clients by offering technical services & solutions. I had the esteemed moment to work for Belkin to support their customers. Within 3 months of career, I got promoted as an escalation lead which was one of the pride moments of my career. Here are some of the day-day activities I perform,• Had been a SME collecting PKIs and escalating them to Clients in “Technical Calls” every week• Trained the nesting batch on the technologies and helped them in hitting the floor. • Found out known issues of the new products and fixes for those bugs• Handled Irate customers and situations in an effective way• Provided Level 1 and Level 2 Technical support • Provided support on installation and troubleshooting of wired and B,G and N wireless products, print servers