Vignesh Krishnan Email & Phone Number

Madrid, Community Of Madrid, Spain

As an Account Executive at Doofinder, I am dedicated to helping businesses enhance their online presence and increase their conversion rates through our cutting-edge search technology. Doofinder provides powerful search solutions that deliver fast, relevant, and personalized search experiences, transforming how customers interact with e-commerce platforms.

Madrid, Community Of Madrid, Spain

At Fever, we're transforming how people discover and experience entertainment in their cities. As a Customer Success Specialist, I play a crucial role in ensuring our customers have seamless and unforgettable experiences.

Test Planning: Collaborate with the development team and project stakeholders to understand project requirements and create a comprehensive test plan that outlines testing objectives, scope, approach, and schedule.Test Case Design: Develop detailed test cases based on the requirements and design specifications. Test cases should cover different scenarios and use cases to validate the functionality of the software.Test Execution: Execute test cases manually or using automated testing tools to identify defects and ensure that the software performs as expected.Bug Reporting: When defects are identified, the Test Engineer logs detailed bug reports into the issue tracking system, including steps to reproduce the issue and supporting documentation.Test Automation: Implement test automation scripts using suitable testing frameworks and tools to increase testing efficiency and coverage.Regression Testing | Performance Testing | Security Testing | Compatibility TestingContinuous Integration and Continuous Testing: Integrate testing into the continuous integration and continuous delivery (CI/CD) pipeline to maintain a rapid and iterative development process.Documentation: Maintain clear and comprehensive documentation of test cases, test plans, and test results for future reference and knowledge sharing.Collaboration: Collaborate with the development team, product managers, and other stakeholders to ensure effective communication and understanding of requirements and issues.Test Metrics and Reporting: Track and report on test progress, test coverage, and defect metrics to assess the quality of the software and identify areas for improvement.Exploratory Testing: Conduct exploratory testing to uncover hidden defects and validate software behavior in real-time.

Riga

Java | Java Script | cypress| Selenium |

Riga, Latvia

Client Relationship ManagementCultivate and maintain strong, long-term relationships with existing clients.Understand clients' needs, objectives, and pain points to provide tailored solutions.Sales Strategy Development:Develop and execute sales strategies to meet or exceed revenue and growth targets.Identify and prioritize target accounts and industries.New Business Acquisition:Prospect and acquire new clients through lead generation, cold calling, networking, and other sales techniques.Conduct research to identify potential clients and industries for expansion.Sales Presentations:Create and deliver persuasive and compelling sales presentations to clients.Communicate the value of the company's products or services effectively.Negotiation and Closing:Negotiate terms, pricing, and contracts with clients.Close deals and secure new business opportunities.Account Planning:Develop account plans for key clients to achieve growth and retention targets.Collaborate with cross-functional teams to ensure client success.Market Research:Stay informed about industry trends, competitors, and emerging opportunities.Adapt strategies to changing market conditions.Customer Service and Support:Provide excellent customer service and support to clients.Address inquiries, concerns, and issues promptly and effectively.Team Collaboration:Collaborate with internal teams, such as marketing, product development, and customer support, to ensure client needs are met.Data Management:Maintain accurate records of client interactions, sales activities, and progress in a CRM system.Reporting and Analytics:Generate reports and analyze sales data to identify areas for improvement.Present findings and recommendations to the management team.

Riga, Latvia

Develop sales strategies, goals, and targets in alignment with the overall business objectives. Create actionable plans to drive revenue growth and market expansion.Recruit, train, and manage a high-performing sales team. Provide coaching, guidance, and performance evaluations to ensure individual and team success. Continuously evaluate and improve sales processes, methodologies, and tools to maximize efficiency and effectiveness. Implement sales automation systems and CRM software for streamlined workflows.Conduct sales training programs to enhance the skills and capabilities of the sales team. Provide ongoing coaching and mentorship to drive professional growth and success.Collaborate with cross-functional teams, such as marketing, operations, and finance, to ensure alignment and support for sales initiatives. Provide feedback to inform product development and marketing strategies.

Kochi, Kerala, India

Technical support is a repair and advice service that some companies such as computer companies provide for their customers, usually by phone, fax, or email. Worked with AT&T Connect tech.Respond to customer inquiries, troubleshoot technical issues, and provide prompt and effective solutions. Diagnose and resolve hardware, software, or network problems through analysis, research, and collaboration with other teams.Interact with customers in a professional and courteous manner, actively listening to their concerns and gathering relevant information. Provide remote assistance to customers through phone, email, or chat, guiding them through the troubleshooting process or demonstrating specific procedures.Maintain and update a comprehensive knowledge base, including FAQs, troubleshooting guides, and best practices, to assist customers in resolving common issues independently.Conduct training sessions and workshops for customers to enhance their understanding of technical products or systems.

Coimbatore, Tamil Nadu, India

Logistics is the process of planning and executing the efficient transportation and storage of goods from the point of origin to the point of consumption. Was a well Trained Associate handling multiple processes to reach the goal of the company and clients.

Master'S Degree, Business Informatics

Bachelor Of Applied Science - Basc, Computer Technology/Computer Systems Technology