Vignesh Kumar A Email & Phone Number

Chennai, Tamil Nadu, India

Profile Link - https://www.instagram.com/wikkeysjunction87/

Chennai, Tamil Nadu, India

Professional Youtuber (Holding 200k Subscribers in 3 Different Channels)

Chennai, Tamil Nadu, India

• Responsible for Client Executive Relationships, New Business Development, and Leading Consulting Team: SCM, SRM, CRM, and e-Business Software Solutions and Transformations. Client Consultants, CRM Data Management, CRM Customer Data Management Consultant, CRM Analytics & Segmentation roles. Manage the hiring process of Enterprise Applications and Technology Infrastructure and Security consultants at the Consultant levels.• Leading & Handling More than 200+ Government E-Procurement & E-Tendering Department Projects.Eg: are CPWD, PWD, DAE, CWC, DOP, FCI, TNWC, AIR, IREPS, ELCOT, TNPH, CONCOR NBCC, PONPWD, KAREPROC, PORT, ISRO, MSTC, MFL, FACT, NAOT, IRCON, Etc., • Managing More than 2000+ Buyer & Vendor’s in E-Tendering, E-Auction & E-Procurement Clients Profile for their projects.• Processing All Class Types of Digital Signature certificates to contractors & Department officials Including website Registration for Hosting, Opening & Awarding Tender Online.

Chennai, Tamil Nadu, India

• High-Level Experience With E-Procurement, E-Auction Software Management & Supporting • Operated as primary development resource on client site for creation and implementation of CRM in conjunction with an outside consulting company to execute system communication.• Handled More than 100+ Government E-Procurement & E-Tendering Department.• Managed More than 2000+ Buyers & Vendors in Tendering & Procurement.• Processing All Class Types Digital Signature Certificate to Contractor & Department Official Including website Registration for Hosting Tenders in Online. • Responsible for Client Executive Relationships, New Business Development, and Leading Consulting Team: SCM, SRM, CRM, and e-Business Software Solutions and Transformations. Consultants| CRM Data Management| CRM Customer Data Management Consultant |CRM Analytics & Segmentation roles.• Manage the hiring process of Enterprise Applications and Technology Infrastructure and Security consultants at the Consultant, Sr Consultant, Manager, and Sr Manager levels.• Evaluated CRM programs based on platforms and application standards, administered CRM implementation, and trained executive management and remote sales department, ongoing management of activity reporting and program expansion.• MS Windows 2000, MS Windows XP, MS Project & Visio, and MS Office Suite on an advanced level including MS Word, MS Excel, MS Access, and MS PowerPoint.

Preparing Daily Comps Report & Forwarded to concern Dept on daily basis•Supporting Mailing issues•Maintaining complaints within SLA.•Analyzing customer complaints and resolve•Forecast analysis on Complaints and action points to be prepared for complaints reduction.•Major incidents are identified and brought to the attention of Call Centre.•Co-ordinate with level 3 and level 4 until resolution of complaints•Escalate the complaints based on defined timelines•Preparing MIS Reports•Support the continued Information Assurance (IA) and Certification and Accreditation (C&A) initiatives, and provide support to the Information Management and Information Technology (IM/IT) execution agent.

Master Of Business Administration - Mba, Business Data Analytics

Bachelor Of Biotechnology, Biotechnology

Graduate