* Built the observability stack from the ground up for Bodo’s SaaS Platform, for external (status page) and internal (logging and monitoring) use; took extensive efforts in standardizing logging end-to-end across the microservices architecture which helped reduce average root-cause analysis time from 3 hours to 30 minutes* Led the company’s security mission by taking ownership of compliance and customer focused security features of the Platform and successfully made the product SOC2 compliant that led to highercustomer conversions* Performed a CPU & Memory usage analysis on kubernetes deployments, setup the performance limits on the helm charts to prevent resource hogging by trivial 3rd party services thus ensuring maximum throughput of critical microservices* Re-architected the cluster provisioning workflow to allow clients to choose to connect their storage endpoints to their clusters within their VPC, thus reducing network bandwidth costs by 15%

Sail Learning Platform: Architected a zero-downtime ETL Pipeline mimicing a blue-green deployment strategy with roll-back capability for data updates to MySQL database tables; eliminated maximum downtime of 3820 minutes (62.1% availability) in Staging and 978 minutes (90.3% availability) in production per week - achieved with a single atomic transaction

* Engineered a customer usage data collection engine that continuously ingests and aggregates data from Salesforce into Splunk for DevOps observability and Analysis for the Product Management,Support and Analysis teams* Enhanced JUnit Tests for Coverity Connect to ensure data privacy compliance and security in customer reports generated from the product

* Built an end-to-end automated system using Python, Ansible and Java that delivers critical financial reports to Senior Executives’ mobile phones to ease business decision making instantly - Award of Appreciation for its success* Developed a Web Crawler using Python to gather key infrastructural insights of our cloud-based server hosting and used Splunk to generate automated cost-benefit reports for our business analysis* Created a self-healing system for our application servers by writing a Bash script that is run by Splunk on an hourly basis to proactively identify point of failures within our system and if any issues are found it would instantly restart those systems through Ansible – Ensures 99% availability of those web application servers.

* Built a bot to audit and renew critical DRMS groups (REST API) every month to prevent service outages for clients - Saves $80,000 for every hour of productivity loss* Provided support in automating deployment of application servers.

* Performed unit, acceptance and performance testing on applications to improve build time by 30 minutes (50%)* Volunteered to support other teams across New York, Chicago and London in resolving quality-related issues during their bi-weekly product release* Ensured the quality of delivery of new features for Bank of America’s internal clients to improve the satisfaction rate from 92 to 97%