Executive Customer Success
Current
Feb 2023 - Present
AeroLeads people directory · profile
Vignesh M Email & Phone Number
Customer Success | CRM | Loyalty | SaaS | Customer Engagement
at
Capillary Technologies
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success | CRM | Loyalty | SaaS | Customer Engagement
Location
Coimbatore, Tamil Nadu, India
Company size
Who is Vignesh M? Overview
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Quick answer
Vignesh M is listed as Customer Success | CRM | Loyalty | SaaS | Customer Engagement at Capillary Technologies, a with 886 employees, based in Coimbatore, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Vignesh M.
Vignesh M previously worked as Executive Customer Success at Capillary Technologies and Catalog associate at Amazon. Vignesh M holds Bachelor'S Degree, Civil Engineering from Kpr Institute Of Engineering And Technology.
Company email context
Email format at Capillary Technologies
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Capillary Technologies
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Profile bio
About Vignesh M
Client Management | Metrics and KPIs | Problem solving | CRM | SAAS | SQL | Data Analysis • Managed retail customer inquiries via phone, chat, and email, resolving product-related concerns.• Collaborated with clients to address their needs related to campaigns and loyalty promotions.• Provided onboarding training and module demonstrations to clients.• Handled service requests (Campaigns & Loyalty Promotions) and conducted daily application health checks in alignment with SLA’s and KPI’s.• Worked with cross-functional teams to perform Root Cause Analysis (RCA) for troubleshooting client issues and identifying gaps.• Monitored and updated the status of service requests (SRs) using Freshworks, Service Now, and JIRA to ensure effective resource utilization and task prioritization.• Delivered system knowledge transfer and training to new trainees for upcoming service requests.Please feel free to reach out to me at: vigneshm814@gmail.com
Current workplace
Vignesh M's current company
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Capillary Technologies
2 roles
Vignesh M work experience
A career timeline built from the work history available for this profile.
Catalog Associate
Jul 2021 - Nov 2022
Team & coworkers
Colleagues at Capillary Technologies
Other employees you can reach at capillarytech.com. View company contacts for 886 employees →
RT
Rajratna Thorat
Colleague at Capillary TechnologiesPune, Maharashtra, India
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AS
Amit Singh
Colleague at Capillary TechnologiesGhaziabad, Uttar Pradesh, India
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AS
Amarnath Sankar
Colleague at Capillary TechnologiesArakkonam, Tamil Nadu, India
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RK
Reddy Kumar
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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AS
Aneha Singh
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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GS
Gaurav Singh
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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AS
Amit Singh
Colleague at Capillary TechnologiesDelhi, India
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PG
Prasanth Galithotty
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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PK
Piyush Kumar
Colleague at Capillary TechnologiesDehradun, Uttarakhand, India
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AA
Aniket Amshekar
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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Rajratna Thorat
Colleague at Capillary TechnologiesPune, Maharashtra, India
View →
AS
Amit Singh
Colleague at Capillary TechnologiesGhaziabad, Uttar Pradesh, India
View →
AS
Amarnath Sankar
Colleague at Capillary TechnologiesArakkonam, Tamil Nadu, India
View →
RK
Reddy Kumar
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
View →
AS
Aneha Singh
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
View →
GS
Gaurav Singh
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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AS
Amit Singh
Colleague at Capillary TechnologiesDelhi, India
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PG
Prasanth Galithotty
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
View →
PK
Piyush Kumar
Colleague at Capillary TechnologiesDehradun, Uttarakhand, India
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AA
Aniket Amshekar
Colleague at Capillary TechnologiesBengaluru, Karnataka, India
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1 education record
Vignesh M education
FAQ
Frequently asked questions about Vignesh M
Quick answers generated from the profile data available on this page.
What company does Vignesh M work for?
Vignesh M works for Capillary Technologies.
What is Vignesh M's role at Capillary Technologies?
Vignesh M is listed as Customer Success | CRM | Loyalty | SaaS | Customer Engagement at Capillary Technologies.
Where is Vignesh M based?
Vignesh M is based in Coimbatore, Tamil Nadu, India while working with Capillary Technologies.
What companies has Vignesh M worked for?
Vignesh M has worked for Capillary Technologies and Amazon.
Who are Vignesh M's colleagues at Capillary Technologies?
Vignesh M's colleagues at Capillary Technologies include Rajratna Thorat, Amit Singh, Amarnath Sankar, Reddy Kumar, and Aneha Singh.
How can I contact Vignesh M?
You can use AeroLeads to view verified contact signals for Vignesh M at Capillary Technologies, including work email, phone, and LinkedIn data when available.
What schools did Vignesh M attend?
Vignesh M holds Bachelor'S Degree, Civil Engineering from Kpr Institute Of Engineering And Technology.
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