Result-driven ITIL, Lean Six Sigma & Prince 2 practitioner with more than 15 years of experience with a proven record of setting high standards of performance and achieving targets. Gained experience within large international organizations in E-Commerce, Logistics, Service Delivery & Management and Incident & Change Management.Professional SkillsProduct Management | Customer Experience | Team Development | End User Computing | Strategic Planning | Product Development | Business Development | Marketplace Platforms | Power BI | Process Excellence | Continuous Improvement
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Product ManagerSetelSubang Jaya, My -
Product ManagerSetel Mar 2021 - PresentSetel is a pay, pump and go mobile app that works through a GPS based payment system where users pay for petrol at PETRONAS stations through the app. We are delighting customers with the Setel app at PETRONAS stations nationwide with a seamless, tailor-made retail-on-the-go experience, now joined by over 200 online and in-store merchants - with more coming soon.In parallel, we are also revolutionizing the delivery space through Deliver2Me by providing with a reliable and immediate food delivery service exclusive for Petronas employees based at Twin Towers.My Responsibilities and day to day tasks:▪ Define requirements and criteria to clarify expected outcomes on what needs to be designed or built to deliver.▪ Partner with engineering, designers and product leadership to drive priorities and manage the development process and ensure the team understands the direction and vision.▪ Create and maintain the solution, vision, roadmap and backlog of work through the project's life cycle.▪ Translate features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholders’ requirements.▪ Define, monitor and analyze key metrics for launched products/features and feed learnings back into our product development and learning process.▪ Develop detailed product requirements that define the user capabilities, specific functional specifications, data and analytics and additional details that show how the user stories are to be satisfied.▪ Experience writing user-stories and build notes with clear acceptance criteria & story mapping.▪ Excel in defining requirements to clarify expected outcomes on what needs to be designed or built to deliver customer/merchant/internal user needs.▪ Engage with Stakeholders to understand their requirements and build features towards it.▪ Participate in daily standups to ensure alignment between engineers and designers are met and solve any potential blockers. -
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Vignesh M Kumar Skills
Vignesh M Kumar Education Details
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Marketing -
Foundation In Business Administration
Frequently Asked Questions about Vignesh M Kumar
What company does Vignesh M Kumar work for?
Vignesh M Kumar works for Setel
What is Vignesh M Kumar's role at the current company?
Vignesh M Kumar's current role is Product Manager.
What schools did Vignesh M Kumar attend?
Vignesh M Kumar attended Unitar International University, Unitar International University.
What skills is Vignesh M Kumar known for?
Vignesh M Kumar has skills like Itil Certified, Active Directory, Dns, Service Delivery, Cmdb, Peoplesoft, Virtualbox, Hp Service Center, Odm Management, Workforce Management, Kronos Timekeeping, Telecommunications.
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Vignesh Kumar M
Senior Digital Marketing Executive | Skilled In Design, Branding & Team Leadership | Driving Strategic Growth With Expertise In Multi-Channel Campaigns, Social Media & Creative Content Development.Coimbatore
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