Technical Support Engineer
Current
Aug 2024 - Present
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Vignesh Murthy Email & Phone Number
Technical Support Engineer
at
Zoho
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer
Location
Chennai, Tamil Nadu, India
Company size
Who is Vignesh Murthy? Overview
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Quick answer
Vignesh Murthy is listed as Technical Support Engineer at Zoho, a with 3113 employees, based in Chennai, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Vignesh Murthy.
Vignesh Murthy previously worked as Administrator L1 at Wipro. Vignesh Murthy holds Master Of Computer Applications - Mca, Computer Applications from Lovely Professional University.
Company email context
Email format at Zoho
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Zoho
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Profile bio
About Vignesh Murthy
Dynamic Technical Support Engineer with a proven track record of providing exceptional support and resolving complex technical issues. Proficient in troubleshooting software applications, collaborating with cross-functional teams, and delivering superior customer service. Experienced in PHP application enhancement, SQL database analysis, and deployment management. Skilled in communication and adept at interacting with clients to understand their needs and provide effective solutions. Committed to continuous learning and staying updated with the latest technologies in the IT industry.
Current workplace
Vignesh Murthy's current company
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2 roles
Vignesh Murthy work experience
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Administrator L1
• Provided primary support for PHP applications of university’s Asset Management, ensuring smooth functionality and resolving technical issues.• Utilized Service Now for comprehensive ticket management, Incidents, Service Requests, Change Requests to provide resolution in timely Manner.• Led upgrade projects for critical applications such as the Live Chat system, collaborating with internal teams and vendors to ensure seamless deployment and functionality.• Conducted SQL database analysis for root cause analysis and resolving database-level issues, utilizing developer tools for diagnosing API calls.• Configured SSL certificates more than 100 servers to ensure secure communication through https protocols.• Actively participated in deployment processes for primary applications of the University performing regression testing, post-patching validation, System Configuration and monitor error queues, alerts and execute required actionsor SOPs.• Implemented Production system changes and support regular/periodic system patches, maintenance and validations.• Received Certificate of Appreciation as "Junior Champ Contributor" for outstanding contributions and setting new milestones in excellence.
May 2022 - Jul 2024
2 education records
Vignesh Murthy education
Master Of Computer Applications - Mca, Computer Applications
Bachelor Of Computer Application, Information Technology
FAQ
Frequently asked questions about Vignesh Murthy
Quick answers generated from the profile data available on this page.
What company does Vignesh Murthy work for?
Vignesh Murthy works for Zoho.
What is Vignesh Murthy's role at Zoho?
Vignesh Murthy is listed as Technical Support Engineer at Zoho.
Where is Vignesh Murthy based?
Vignesh Murthy is based in Chennai, Tamil Nadu, India while working with Zoho.
What companies has Vignesh Murthy worked for?
Vignesh Murthy has worked for Zoho and Wipro.
How can I contact Vignesh Murthy?
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What schools did Vignesh Murthy attend?
Vignesh Murthy holds Master Of Computer Applications - Mca, Computer Applications from Lovely Professional University.
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