Software Engineer
Current• Designed, analyzed, and implemented new features for Cisco Webex cloud services (SaaS/PaaS), including writing software code, automation, and unit test scripts.• Optimized and enhanced existing functionalities based on evolving requirements.• Improved clients join latencies by optimizing REST API client server interactions and reducing extra messages.Implemented media over TLS 443 support using TURN relay service for WebRTC clients.• Designed a mechanism to upload crash files to AWS for future debugging.• Handled library migration like Libsrtp, SSL and Python.• Maintained and supported Webex conferencing media infrastructure services.• Participated in software design discussions and code reviews to ensure high-quality, reliable, and performant implementations.• Authored technical designs, led knowledge-sharing sessions, mentored junior engineers, and guided a team of 3 interns to expedite code integration.