•Worked on abstraction and network layer on Data Computing Appliance (DCA), which is an EMC Big Data product. DCA is a multirack configuration with upto 18 servers. The server configuration run Pivotal Hadoop distributed system and Greenplum Database.•Research the Software interaction to resolve gaps /bugs in application interaction with RHEL OS.•Developed python script to test the hardware integrity prior to re-imaging.•Improved DCA upgrade Framework.•Project Managed a "hot fix" release to the EMC support site to support QLogic hotfix on the DCAv2 appliance.

As a Student Consultant at the University of Washington IT Service Center, my responsibilities include• Provide first-level support via phone, email and in person for University of Washington systems.• Build customer service, technical, and computing experience in a professional office environment.• Consult with the experts that support the technological needs at the University.• Develop or use skills in observation and analysis in order to resolve issues.• Provide support for Microsoft Windows, Macintosh, and Unix-based operating systems.

Programmed ETLs using Spring Batch framework to facilitate dataflow among inbounds, outbounds and ‘Guide wire Claim Center’ claim-processing application in an Agile environment.

Lead a team of 7, responsible for Quality assurance for Aetna's compensation engine.Owned the Quality Assurance portion for 4 projects and delegated testing approach, strategy, scope, roles and responsibilities to my project team.Performed gap analysis and root cause analysis during Dev-QA and testing phases.