Dynamic Operations Manager with a proven track record in the internet industry. Expertise in Project Management, Transition, and Business Process Outsourcing (BPO). Proficient in driving success through effective Team Management. Equipped with extensive knowledge in Content Development & Printing, Retail, Web Data Aggregation & Analysis, Web Research, and E-commerce and Customer Experience domains. A Green Belt Certified Professional in Lean Six Sigma methodology, demonstrating a commitment to continuous improvement. Distinguished as a COPC Certified Professional Manager and COPC Certified Customer Experience Performance Leader, ensuring exceptional customer-centric outcomes.