Vignesh Viswanathan Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

• P&L Management, analysis & knowledge sharing with Delivery Partners & Delivery managers.• CQ, CQ1 revenue & margin forecasts.• Analysis of flash revenue and P&L (Forecast Accuracy, Margin walks, Revenue Walks).• Margin improvement: Planning, modelling & program managing elevate at a vertical level and for critical accounts.• Strategic financial outlook such as Shape of revenue, analysis of pipeline & its volatility etc.• Facilitating monthly reviews of the portfolio financials and KPIs such as Onsite mix, Pyramid, Revenue mix etc.Strategic & hygiene checks: FRF vs SFDC revenue, bench & soft-locks, deployment commitments, talent transfers.• Strategic view of key PSC metrics such as revenue leakage, FRF prioritization, demand planning etc.,Leadership Onboarding, End to end ramp up support, Maintain knowledge material repository.• Allocation Hygiene, resource onboarding, offboarding, BGV tracker, Timesheet compliance, SOW/PO management.• Fieldglass management (account specific), customer invoicing support, Laptop delivery tracking.Standardization of processes across the practice & portfolios; Partner with strategy lead, DPs/DMs to drive org priorities.• Prepare for Monthly & Quarterly leadership provide vertical level information.• Strategic view of the business and its KPIs such as Pyramid, Diversity, Attrition etc.,• Upkeep of vertical dashboards.• Scheduling interviews with customer for new/existing open positions to get it fulfilled.• Initiating onboardings in Fieldglass and following with candidates until they can login customer specific environments.• Providing introductory email with customers for the newly onboarded resources and get their KT start soon to make them billable on the account.

Coimbatore, Tamil Nadu, India

• Providing support services to Program/Project managers and customers, ensuring adherence to delivery standards and data quality.• Financial Management support through creation of FTE analysis reports, timesheet tracking/reporting Experience of working in a project environment and skilled in project management standards, with awareness and understanding of the E2E delivery lifecycle. Good standard of use with MS Excel, SharePoint & MS Project.• Perform Cost Management by identifying each of the costs; costs incurred prior approvals and monitor costs from an overall project perspective.• Perform project closure activities including closure of documents, contracts, resource releases and related communication.• Analyzing the Reasons for gap in Pipeline/Margin and share the details with account AM/CP/DP.• Preparing the report with reasons for difference between Flash Revenue Vs Forecast and forecast budget Vs Actuals.• Responsible for new project creation and contract creation.• On boarding new projects and explaining Managers on PMO activities.• Responsible for resourcing - On boarding and off boarding of the associates, taking care of their credentials.• Adding relevant timesheets and assigning approvers.• Preparing the billing input and see that invoices generated and submitted the customer on time.• Tracking of pending invoices and submits it on time.Maintaining other Project activities.• Preparing weekly reports for the team and management.• Responsible for monthly billing and invoice generation.• Responsible for approving expenses and raising expense invoices.• Weekly conference calls with project leads to discuss the variances against monthly forecast.• Role of tracking Budget and Forecast Vs Actual.• Reconciliation of project level reports.• Publishing the AR aging reports to the EPL/EDP and CP.• Following up with Client on the pending payments.

Coimbatore, Tamil Nadu

• Creating SOs and allocating resources based on the project requirements.• Preparing the SOW as per the Customer & Cognizant deals and gets the new projects to Cognizant.• Preparing the invoices based on the worked projects, bill it to Customer on monthly basis, and generate the revenue for Cognizant.• Play an active role as a PM and work along with the team members to meet the organizational objectives.• Working on the Forecasting, Actuals report for all the billable projects.• Do the project changes, associate assignment changes in internal system as per the account team confirmation.• Following up with associates to submit their timesheets for every week and get the compliance percentage as per Cognizant policy.• Closely working with PM, EPL, EDP, CSE, CP to get the things done for the projects.• Generate the Cognizant invoices and submit them to the respective customers to receive the payments on time as per the SOW Payment Terms.• Updating and reconciling PO documents in the SharePoint (PO tracker).• Maintaining the SOW's/PO's and reminds the PMs of renewal of SOW's if any. • Reconcile the received payment and map them with the generated invoices to avoid the AR interest.• Following up with Customer directly to get the invoices paid on time as per the SOW terms to avoid the AR interest.• Working on the reserves, AR analysis on regular basis for the project perspective and keep it up to date in our internal system without having any issues.• Preparing monthly and quarterly performance to the management through PPT.• Conducting training sessions to the new hires to cover the PMO activities.• Conducting weekly huddles session with team to discuss the process updates and clarifying their queries.

Coimbatore, Tamil Nadu

• Outstanding knowledge of claims processing and medical terminology.• Responsible for performing data entry skills as well as clerical skills.• Acquired time management skills with exceptional ability to prioritize multiple tasks specifically to meet crucial deadlines. • Reviewed electronic Workers Compensation claims and processes data as required into the claims system, resolved computer generated correct conditions, and determined right payments.• Researched and practice claim payment adjustments resulting from consumer service referrals, audited data incorrectness as detected.• Exercised excellent judgment, interpreted medical claim data and contracts.• Taking care of daily deliverables as per customer SLA in terms production, quality and TAT.• Taking care of MIS reports and other reports, this will be shared to management and the team.• Conducting huddles and refreshers sessions to calibrate the process knowledge.• Interacting with Customers in client in call/mail on need based and educates the team.• Providing training to the new associates those who newly join the team and providing all the supports that they need.• Providing other trainings to the team like shortcuts/formula in Excel, Email Ethics etc.• Achieved joint effort, production and value standards to guarantee timely, well-organized and accurate claim processing.• Auditing the claims, which are produced by the operations team, and sharing the audit reports to the team on a daily basis.• Discussing the errors with the processors as well as the team to avoid the repeated errors.• Conducting team huddles on a daily basis and refresher sessions on periodical basis.