Vignesh Kanagaraj Email & Phone Number

Coimbatore, Tn, In

Coimbatore, Tamil Nadu, India

• Managing a team dedicated to maintaining financial accuracy and compliance in the freight audit process across the European region.•Owning dashboards, reporting key performance indicators in BI tool, and sharing significant findings with business leaders.• Managing a team of analysts, helping them to advance their knowledge and produce consistently high-quality work.• Actively working with internal development teams to conduct Gap analysis of different solutions (both internal and external) and identify the best path forward.• Able to articulate and communicate data insights using stories and visualization's in an effective and creative manner.

Coimbatore, Tamil Nadu, India

• Managing Procurement operations from India for EU & AMEA (China/Korea/Dubai/Singapore)• Workforce hiring & On-boarding.• Driving & implementing Avantor Business System.• Working with the suppliers and the procurement teams to resolve OTIF delivery issues and for the the accuracy of the information the suppliers are providing.• Working with internal auditors and the Quality & Process Engineering team to meet the requirements of the Quality Management System and assist the business in bridging the gap in ISO 9001:2015 standards

Coimbatore, Tamil Nadu, India

• Responsible for Procurement Operations EU • Steering and managing the team and individual performances to fulfill KPI's expectations.• Employee development, Succession planning, Organizational Governance, Strategic & Business management, People & Process related metric level management.• Drive Order Acknowledgement & Order fulfilment as per the Need Date or the Promise Date by closely . Working with the supplier, logistics and the fulfilment teams of the business.• Working closely with the suppliers and other business divisions, such as sourcing, quality control, finance, and warehouse, to address any discrepancies in order to prevent shipping delays.• Consistently monitoring the performance of suppliers and sharing KPIs with management and suppliers.

Bengaluru, Karnataka, India

• Complete ownership of Purchase Orders, Supply chain challenges.• Providing help and advice to customers about the organization’s products or services.• Proactive communication to customers on their Purchase order status.• Communicating courteously with customers by telephone, email. • Issuing refunds or compensation to customers based on the issues.• Maintaining accurate records of discussions or correspondence with customers• Backorder management which includes reports on order status, Order scheduling to the customer as per SLA, Engagement with supply chain on prioritization, and EOL Management. • Invoicing the PO’s in SAP and updating customers daily for revenue recognition.• Coordinating with Customers / Sales to get the Purchase orders processed with TAT.• Working closely with Supply Chain to get the Orders shipped faster from the factory. • Managing Physical claims, Financial Claims, and DOA management.• Coordinating with Logistics and Physical claims team on a regular basis in order to arrange goods pick up incase customer want to return the goods due to various reasons.

Bangalore

• Preparing daily workload of Transaction Processing team & coordinating the daily allocation of work.• Coordinate with internal and external internal stake holders/ customers as necessary.• Guiding the team with a vision of the project objectives & KPI targets.• Responsible for coaching and developing new team members on processes and procedures.• Implementing new initiatives by the team which benefits process.• Intervene when necessary to aid the group or individual in resolving issue.• Motivating team members and creates a positive working environment. • Ensuring all administrative and IT records are updated correctly for audit compliance.• Providing prompt and accurate information on individual performance.• Forecasting volume & planning operations accordingly by PPC Methodology.• Monthly Metrics Analysis & Root cause analysis of Quality Errors.• Being actively involved in staff recruitment and performance decision.• Monitoring & reporting on standards & performance targets.

• Creating sales order in SAP with reference to customer PO by manually entering in SAP or using Order entry tool for manual orders (FAX).• Processing and validation of the sales order which are auto loaded in SAP.• Creation of delivery note and following up on the shipment activities such as picking, packing.• Creation of billing document/Invoice generation of the products ordered.• Communicating the relevant information to partners using the appropriate tools and if unable to resolve the cases, timely escalation of orders to Sales Operation’s team.• Processing Changes and Cancellations on the orders booked on Partners, Suppliers, TM request.• Performing credit memo and debit memo as per the partner request. • Generating reports and analyzing the reports, such as Ship- Not –Billed, Field Inventory Management System, Factory Order Management, Incomplete Order report.• Maintain interdepartmental relationship with suppliers, sales, credit and collections and co-ordinate their activities to resolve partner query.• Regular conference calls with the TM (Transaction management) team and suppliers• Handling Metrics review call on time with customer’s in absence of my lead.