As a Store Manager at Louis Philippe, I led a team of associates to deliver excellent customer service, merchandising, and sales performance. I managed the rotation and display of products, ensuring a fresh and engaging shopping environment. I also addressed customer concerns promptly, collaborating with the manager to achieve a substantial increase in customer satisfaction ratings.I have a B.Sc degree in Hospitality and Hotel Administration from IHMCT Kovalam, where I learned the fundamentals of sales, marketing, and operations in the hospitality industry. I applied my knowledge and skills to my previous role as a Sales Associate at PUMA Group, where I collaborated seamlessly with team members to facilitate the closure of sales transactions, incorporating cross-selling and upselling strategies. I also demonstrated exceptional leadership by inspiring the team, contributing to surpassing sales goals, and achieving key business objectives.I am passionate about creating positive relationships with customers, employees, and senior management, and I am motivated by challenges, change, and growth. I have proven competencies in retail management, hospitality, and communication, and I am always eager to learn new skills and explore new opportunities.