As a dedicated professional in the B2C EdTech sector, I specialize in developing and implementing strategies that enhance learning experiences for students and working professionals both nationally and internationally. With a passion for educational technology and a deep understanding of global educational landscapes, I aim to bridge the gap between traditional education and the future of learning.

In my career, I have consistently surpassed sales targets, expanded market reach, and forged strong client relationships. My background includes developing and executing innovative sales strategies, managing complex sales cycles, and leveraging data-driven insights to optimize performance.Currently, I am expanding my expertise through the Executive Program in General Management (EPGM) at IIM Indore, aimed at enhancing strategic management skills and leadership capabilities for Working professionals and Entrepreneurs

As a Floor Supervisor in Customer Support, I have experience in managing front-line customer service operations and leading high-performance teams. My expertise lies in enhancing customer satisfaction, optimizing support processes, and fostering a collaborative work environment. Known for my problem-solving abilities and proactive approach, I am committed to delivering exceptional customer experiences and achieving organizational goals.Supervise daily operations of the customer support floor, manage team schedules, monitor performance, and handle complex customer issues.Provided first-line support, resolved customer inquiries, and maintained high levels of customer satisfaction.