Senior Quality Assurance Leader
CurrentCustomer-Bank of AmericaResponsibilities:• Leading 100+ QA Professionals pertaining to Global Banking and Markets.• Responsible for driving Operational Efficiency initiatives across the QA team through adoption of new technologies and practices• Responsible for setting up team for building Automation framework for the team to ensure a consistent approach to Automation across the teams.• Carried out Strategic Test planning and executing QA Automation Road map across the portfolio• Proven Expertise in Organizational Transformation, Culture Change and Methodology Transformation• Well experienced with hiring and building teams across locations with varied skill sets and proficiency.• Owned software delivery and quality of $$MM cross-team cross-functional initiative release. • Drove collaboration of 80+ technical resources from various teams and influenced results. • Directed and facilitated resolution of problem events and coordination issues.• Accountable for quality, on time, on budget software deliveries and SLA driven production environments. • Focused on risk management, vendor management, and information protection.• QA Lead for Sales CRM Pilot program to replace multiple existing Global CRM platforms with Microsoft Dynamics 2015.• Emphasis on continuous delivery best practices at scale