Vignesh P Email & Phone Number

Remote

Bangalore

Bangalore

Engage and individually manage a large volume portfolio of key customer accounts Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicon’s product suite for each customer account by working with an… Show more Engage and individually manage a large volume portfolio of key customer accounts Work closely with stakeholders within each customer account to identify their work flow processes and business challenges to create a Business Requirements document and project plan in regards to the successful implementation of their chosen Replicon solution Oversee the successful implementation/configuration of Replicon’s product suite for each customer account by working with an Implementation Specialist Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action Work collaboratively with various internal team/individuals for the best interest of the customer (technical support, engineering, sales, etc.) Show less

Bangalore

Understanding the Business Requirements documents and project plans created and approved by the client and the Customer Success Team and configure Replicon’s solution to meet the customer needs.Work with the Professional Services team to incorporate, test and deploy integration and/or customization requirements from the client.Manage multiple configurations of small, medium and large size customers within the time allotted for each projectManage all configuration communications… Show more Understanding the Business Requirements documents and project plans created and approved by the client and the Customer Success Team and configure Replicon’s solution to meet the customer needs.Work with the Professional Services team to incorporate, test and deploy integration and/or customization requirements from the client.Manage multiple configurations of small, medium and large size customers within the time allotted for each projectManage all configuration communications externally and internallyMaintain a current and thorough understanding of Replicon’s product functionality Show less

Bangalore

Provide pleasant and professional customer service and technical support to current and potential customers of Replicons product suite and related environment via telephone, FTP, remote dial-up connections and email Applying technology in multiple ways to configure the product and helping the customer implement Replicons products Solid understanding of products limits and suggesting ways of improving the product.

Educomp Online is a virtual school for Educomp Smartclass schools. The schools get access to Educomponline.com website along with Smartclass implementation. With Educomp Online, schools get access to a vast repository of highly animated, lesson specific, 3D and 2D multimedia modules. Program Administrators provide continuous training for teachers, maintain Digital Classroom and coordinating with the OEM to get the hardware issue resolved, analyzing report on usage of classrooms, working with… Show more Educomp Online is a virtual school for Educomp Smartclass schools. The schools get access to Educomponline.com website along with Smartclass implementation. With Educomp Online, schools get access to a vast repository of highly animated, lesson specific, 3D and 2D multimedia modules. Program Administrators provide continuous training for teachers, maintain Digital Classroom and coordinating with the OEM to get the hardware issue resolved, analyzing report on usage of classrooms, working with Excel and maintaining records. Show less

International Masters In Business Administration (Mba), Information Technology

EFFECT OF CLOUD COMPUTING ON INFORMATION TECHNOLOGY

B.Tech, Electrical And Electronics (2004-2008)

an aggregate of 59%.

12Th Grade. Cbse