Developed and maintained strong working relationship with the management team Oversee the recruitment and staffing function to ensure the vacancies are timely and costeffective as per company procedure, manpower plan and business needs. Responsible for on-boarding and carrying out orientation programme for new hires Assisted in the formulation of HR strategies at the functional level and those are in line with thecompany’s vision, mission and objectives.Responsible for the monitoring and maintaining the work structure by updating JobRequirements and Job Descriptions for all positionsResponsible for ensuring employer branding activity is maximised through online advertisingand attending career fairs to promote The BIG Group as potential employer of choice Liaising with recruitment agencies in sourcing talents for key positionsTo establish and manage candidate database while capturing all resumes applications Work closely with heads of companies on all aspects of HR to ensure consistency of practices,compliance and harmonious working relationshipActively involved in assisting Head of Human Resources in ensuring the company’sperformance management processes are rolled out efficiently Consult with managers and head of departments on their job description to help them deriveKPIs and goalsCarry out trainings to managers and head of departments on how to set SMART Goals, KPIsand how to evaluate their staffs on their performance during the performance managementprocess.To manage and/or contribute to HR Projects, reviews and continuous improvement activities Responsible for the communication exercise during the roll-out of new HR initiatives andimplementation throughout the company by adopting change management processes Responsible for carrying out HR audit for all outlet and reporting on the findings to themanagement team

Responsible for the complete sales cycle of Performance Management Solution services from lead generation, qualification, proposal submission, and deal negotiation to closure.Advising client on best practises performance management automation and dashboard set up for their ease of performance monitoring and improvement.Responsible for account management of existing and new clients to sell new product and services and at the same time to upsell our consultancy services.Coordinate and ensure the timely delivery of the Performance Management Solution according to customer's request.Carry out consultative sales approach when presenting to customers to uncover their pains and provide them with the right solutions.Provide human capital management advisory services to businesses. Advise companieson best human capital management practices as an additional services.

Used sales, business development, marketing techniques and networking in order to attract business from client companiesDeveloped a good understanding of client companies, their industry, what they do and their work culture and environmentDeveloped existing corporate accounts and provided service excellence to existing customersIdentified target accounts and customer needs, proposed solutions and devise strategies to overcome competitive obstacleHandled all sales inquiriesConducted and Implemented SWOT AnalysisThe main liaison person in regards to Cisco related matters between customer and company bymaintaining smooth communication flowsFormulate and implement sales strategies to achieve targetsDesign yearly training calendarLiaise with Cisco System personnel on a constant basis in order to be head of the game in terms of new courses, certification, and partner requirements Liaise with key decision makers of organization in assisting them to develop technical skills roadmap for their technical team

Develop and maintain strong working relationship with Lend Lease PMC line management- Manage the recruitment process from advertising vacant position to preparing letter of offer and onboarding of new hire.- Conduct interview of all level of position- Work with the Operation Manager and Finance Manager to ensure a co-ordinated approach is delivered, utilising the Policies & Procedures as a base.- Coordinate HR Policies & Procedures, including Reward & Recognition Programs, Development Goals, Leave Policies & Benefits Administration Procedures- Manage and review Policies and Procedures of the company- Provide general HR advice to line managers- Organize and jointly conduct induction for new employees- Coordinate HR Database to ensure all HR needs are met- To coordinate the transition of the new HR System from the old system- Liasion with LLC PMC to ensure appropriate information sharing- Provide advice to LLC PMC workforcs in matters relating to HR

Asst. Manager- Training & DevelopmentLiaise with training providers in order to arrange training programmesSource for suitable training providers and also training coursesManage and handle the HRDF Claims & ApprovalsPrepare training bonds for staffCoordinate training and communicate the training schedule to staffsMaintain systematic documentation of training records maintenance, evaluation reports of training programs, content and etcEnsure all the new staffs to undergo the staff induction program to provide them with fundamental knowledge of company background & history, product & services , policies & procedures, company benefit and career pathInvolved in the SmartOrange Training Programme Prepare the monthly Training Report of the companyInvolved in monitoring training audit in order to comply to the required audit standardsInvolved in the ISMS Audit of the companyPrepared the Training Plan for 2010Prepared the Skill Matrix Analysis & Competency Gap for TNAInvolved in the Talent Development PlanGiven the CISCO HR Adminstrator role, whereby required to monitor and manage the CISCO Certified staff.Incharge of ensuring the company to gain the CISCO GOLD CERTIFICATION in 2010To assist in the CISCO Audit of the company in order to achieve the CISCO GOLD CERTIFICATION.

Sourcing,Screening, and Interviewing potential candidates face to faceScheduling Client interview between potential candidates and the clientInvolved in Nottingham Career Fair 2008Negotiate terms of employment between the client and the candidatesConduct sales visit and also service visit with new and existing clientsPerform other ad-hoc assignments from time to timeAt times also prepare placement report such as offer letter by the client to the potential candidate and also contract letter.Supervise contract staff pertaining to their benefits and/or issues being faced by our associates at the client's placeCreate job advertisement to be posted on jobstreet and also on the company's websiteProvided consultancy to potential candidate on the type of job that are available in the market, what are the latest trend in IT world, what kind of skills are the potential employers are looking for in a particulare candidate, and etcConduct reference check on successful candidates before being hiredResponsible in managing effective recruitment timeframes and ensuring that positions are filled in a timely manner and inline with clients Service Level Agreement.Development of on-going relationships and perform Business Development activities with new/prospect clients.Responsible in maintaining accurate and complete records on all clients and candidates while ensuring database growth.Responsible in practicing persuasive ability to sell the job (base on key skills) to the applicants, and the applicants to the client.

-Screen candidates resumes for potential jobs in clients organizations (IT & Telecommunication vacancies)-Specialized in IT & Telecommunication job vacancies.-Scheduling the interview time and date with the candidate and also with the client-At times also prepare placement report such as offer letter by the client to the potential candidate-Prepare the weekly report and also the daily report-From time to time also carry out other management duties as and when required by the management- Besides recruiting, i am also required to do some business development from time to time.-Create job advertisement on the internet via jobstreet on behalf of our client.-Liaising with the client pertaining to Job offer, Description, and negotiating the salary offered.-Also do recruitment for Telco companies, for niche job orders.-Provided consultancy to potential candidate on the type of job that are available in the market, what are the latest trend in IT world, -Support the team to ensure the financial goals are met- I am also in charge of holding one of our key client's account, whereby i would require to liaise with the managers on a day to day basis.-Manage and maintained effectively the client relationship, in order to fill in the job vacancy given by the client.-Obtain approval and post position while manage the requisition flow-Recruit candidates from mid to senior level for various business units-Have been exposed to the end-to-end recruitment process- Manage candidates expectation and follow-up closely with the new recruit to ensure their successfully recruited in to their new jobs-Conduct service calls, either through face to face or via telephone, to maintain/retain active and inactive users accounts to ensure high quality service delivery-Conduct ref check and educational cert verificationAchivements:-Has successfully reached my quaterly target-Was the first person in the company to fill a particular niche position in Ericsson

Was in charged of basic Human Resource administration jobs-Assisted the Human Resource Director on the full spectrum of the HR function-Assisted in the areas pertaining to recruitment, performance appraisal-Assisted in the development of the Job description & writing advertisement-Maintained and updated the HR records-Conduct interview & recruiting of potential candidates.-Liaise with different department heads during scheduling the interview for the potential candidates.-Prepare medical letters & letter of employment for the new hire.-Conduct orientation for the new hires.-Assist the Director of Human Resource during Domestic Enquiry.-Assist in the career planning of the employees together with the Director of Human Resource.-Conduct audit on the Kitchen Staff-Prepared and carried out Exit Interview for resigning employees, and also prepared the Termination Letter-Monitor and maintained the leave record of employees-Assisted the Training Manager on presenting the rules & regulation of the Hotel to the new hire during the orientation programme-Prepared the Monthly Turnover Report -Prepared also the Monthly Human Resource Report which will be sent to the corporate office based in Hong Kong for review.-Conduct market research on the salary & compensation & benefits among other players in this industry on a monthly basis-Liaised with the Immigration Department on matters pertaining to the VISA for foreign workers-Maintained an accurate data in the HRMS system on a daily basis--Helped organized the Annual Staff Party