Associate
Current• Working in both healthcare insurance and property & Casualty insurance domains.• To deliver the insurance benefits payrolls and to strengthen he client business within the estimated TAT and with the highest quality.• To deal with the client administrative services like Enrollment, Finance, Accounting.• To ensure timely and accurate end-to-end processing of initial receipt of enrollment to outbound files to the client• Actively participate in the management team’s effort to improve and scale the middle office capabilities• Contribute to positive employee relations through effective communication, teamwork, and partnership with co-workers and the management team• Responsible for handling many professional services like legal services, business research and financial analysis• Responsible for handling customer queries, complaints and questions• Responsible for handling the team members and monitoring the random calls daily for error reduction and better performance
