Vigneshwaran S Email & Phone Number

Woking, England, United Kingdom

• Responsible for welcoming customers, processing their bets and assisting with customer queries.
• Additionally, helping customers by demonstrating how to use of betting terminals and gaming machines.
• Establishing positive relationships and offering excellent customer support to our clients.

London, United Kingdom

• Led a collaborative effort with ITEK team, Aluzie CEO, and academic mentors to engineer knowledge from software system datasets using machine learning techniques.
• Utilized Neo4j for data extraction and cleaning, and developed SAS visualizations to enhance software comprehension, significantly boosting productivity.
• Conducted evaluations to integrate machine learning tools into workflows, using Python for algorithm application, model benchmarking, scalability assessment, and automation opportunities in software development.

Woking, England, United Kingdom

• Responsible for welcoming customers, processing their bets and assisting with customer queries.
• Additionally, helping customers by demonstrating how to use of betting terminals and gaming machines.
• Establishing positive relationships and offering excellent customer support to our clients.

Bengaluru, Karnataka, India

• Conducted research on client data to uncover business trends and pertinent issues, actively engaged in technical discussions with clients and architects to resolve challenges and devise workarounds for complex.
• Provided support to data warehousing and model design, and played a pivotal role in all phases of project development, from requirements gathering to testing and support.
• Utilized advanced platforms like Snowflake, Salesforce, Amazon S3, and technologies like Linux and Unix for efficient data management.
• Monitored key performance indicators (KPIs) to ensure application performance and adherence to service level agreements (SLAs).
• Managed inbound and outbound data flows, ensuring seamless integration and data accuracy across systems.
• Additionally, I adeptly utilized Informatica IICS for data integration and migration and received advanced training in ETL tools, SQL, PL/SQL.

Bengaluru, Karnataka, India

• Collaborate and work with business analyst and data analyst to support their data warehousing and data model design. Worked on requirements gathering, design, development, testing, and support phase of a project.
• Monitored and managed PL/SQL and Hadoop jobs using Control-M, enhancing operational efficiency and reducing processing times by 20%.
• Provided ITIL-based support for stable and efficient IT service delivery, improving business performance.
• Resolved incidents and data quality issues, enhancing system performance and efficiency.
• Utilized IICS for robust data workflows, leading to a 30% decrease in incident resolution time.
• Delivered comprehensive application support, including root cause analysis and implementation of preventative measures to avoid future issues.

Bengaluru, Karnataka, India

Three months of Internship and 12 months of training involved in various technologies such as ETL,Data Warehousing, SQL Server, PL/SQL, Informatica Power Center. Experience working with informatica IICS tool effectively using for Data intergration and Data Migration from multiple source systems.

Postgraduate Degree, Msc - Business Analytics

Bachelor Of Technology - Btech, Information Technology, 8.0

Higher Secondary School (Hse), Bio-Maths, 94 Percentage

Sslc, 96 Percentage