Deputy Manager Ecommerce
CurrentKey Account Management:Managing US based e-commerce retailers, ensuring service excellence and identifying new growth opportunities.Delivering capabilities demonstrations, enhancing client engagement and satisfaction. Conducting in-depth data analysis to provide actionable insights.SaaS Sales & Onboarding:Introduced, a SaaS tool for brand awareness, competitor analysis, and growth, to existing and new clients.Supported seller onboarding for a leading U.S. marketplace platform, training teams on Excel and Salesforce to enhance efficiency.Project Management, Implementation, and Training:Documented and standardized processes to ensure consistency and reliability in project delivery.Enabled effective reach-outs and streamlined reporting processes to drive sales performance.