Vihanga Kalhara Wickramasinghe Email & Phone Number

Colombo, Western Province, Sri Lanka

* Ensure the accuracy and integrity of disseminated data to internal and external parties.* Analyze the entire customer product life cycle across all touchpoints, identifying opportunities for growth and increased customer profitability.* Provide data analytics support to marketing and strategic business teams, facilitating faster information comprehension for critical decision-making processes.* Manage projects, collaborating closely with internal and external stakeholders to design and maintain analytics enablers that support various needs.* Create new meaningful Management Information (MI) reports in response to business requests.* Analyze FriMi customer portfolios to generate targeted cross-sell leads and perform proposition analytics.* Oversee campaign lead management, monitoring multiple campaigns and providing regular reports to stakeholders on request.* Implement data solutions to enhance the effective use of data sources for reporting, analysis, modelling, and specific use cases supporting analytical enablers.

Colombo, Western Province, Sri Lanka

* Create and Execute campaigns to the planned target bases at the most appropriate time and monitor the performance and the trends* Identify customer/ market insights and Design offers to Uplift revenue and ensure customer retention* Evaluate, analyze and present a campaign performance review to the senior management on a timely basis* Support strategic and tactical planning to development and execution of monthly customer retention and CVM strategies

Colombo, Western, Sri Lanka

* Providing business reports, data to the business users in the Bank* Assure the accuracy and integrity of data that disseminated to internal/ external parties* Key point of contact for master data-related inquiries and clarifications* Generating periodic master data reports and cater to ad hoc master data extraction requests* Experience in the area of Data-Quality-Management and Data Loss Prevention

Colombo, Western, Sri Lanka

* Capture credit cards and web cards in the Bank's Card System (Prime 4)* Testing new products (UAT) related to the Card Centre Credit Dept* Document handling with regards to the security-based (against cash margin) cards, staff cards, supplementary cards, branch approved cards and prepaid cards (web cards)* Uplift/ Cancellation of credit cards against cash margins* Verifying KYC requirement in credit card applications * Call CRIB reports of the credit card applicants, preliminary evaluation, check AML and categorizing the risk profiles* Background evaluation of the cardholders for limit enhancement and upgrade the card* Authorization officer for the manual credit card instalments transactions and, manual cash advances given by branches* Corresponding with local and foreign banks for unsuccessful point of sale (POS) transactions* Verifying other banks over the limit transactions through contacting issuer bank* Reporting of disputed ATM transactions to Card Centre Accounts and Network Service Centre * Handled customer disputes and complaints (via emails and phone)* Verifying credit cards temporary enhancements and 3D secured online transactions* Prepare and manage rosters for staff and interns* Prepare dashboards, analyse the trends and submit to the Department Head

Sri Lanka

* Conducting the field research on effect of biochar to tea fields

Sri Lanka

* Manage the blend floor* Assign workers to the daily activities* Enter data to the ERP system and analysis the data* Documentation related to warehouse* Assuring the quality of the tea blends* Handle Shipments

Master Of Science - Ms, Data Science, Merit

Master Of Business Administration - Mba, Business Administration And Management, General, Pass

Creating and Managing Resource for Value, Advances on Strategy, Change Management and Consultancy, Developing Organizational Capabilities.

Advanced Diploma, Data Science, Distinction

Covered Machine Learning, Statistics for Data Science, Data Visualization with Tableau and Python, SQL and NoSQL Databases for Data Science

Diploma In Applied Banking And Finance, Banking, Corporate, Finance, And Securities Law, Pass

Completed Economics of Money and Monetary Policy, Central Banking and Financial Institutions Management, Credit Management, Financial.

Btec Level 7 Strategic Management And Leadership, Management And Leadership

Areas covered: Developing Strategic Management and Leadership Skills, Professional Development for Strategic Managers, Strategic Marketing.

Intermediate In Applied Banking And Finance, Banking And Finance, Pass

Completed Survey of Financial System, Commercial Banking, Financial Client Management, Principles of Economics, Business Accounting.

Bachelor Of Science (Bs), Bachelor Of Science (B.Sc.) In Tea Technology & Value Addition, Second Class Lower Division

Activities and Societies: Organizing a Eco friendly program named " Nirudakayata Diya Podak " and a charity program named " Nisal Diya.

Advanced Certificate Course In English Language, Distinction

Biology