Ecommerce Operations Associate
Jun 2019 - Apr 2021
AeroLeads people directory · profile
Vihan Sashika Somarathna Email & Phone Number
Head Of Operations and Customer Relations at MusicMajlis
LinkedIn matched
✓ Verified August 2026
2 data sources
Profile completeness 71%
Role
Head Of Operations and Customer Relations at MusicMajlis
Location
Dubai, United Arab Emirates
Who is Vihan Sashika Somarathna? Overview
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Quick answer
Vihan Sashika Somarathna is listed as Head Of Operations and Customer Relations at MusicMajlis based in Dubai, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Vihan Sashika Somarathna.
Vihan Sashika Somarathna previously worked as Ecommerce operations associate at Musicmajlis and Digital marketing at Techniline Electronics.
Profile bio
About Vihan Sashika Somarathna
Vihan Sashika Somarathna is a Head Of Operations and Customer Relations at MusicMajlis.
Listed skills include Customer Service, Team Management, Sales, Team Leadership, and 10 others.
6 roles
Vihan Sashika Somarathna work experience
A career timeline built from the work history available for this profile.
Oct 2018 - Jun 2019
Sales Executive
Feb 2017 - Jun 2019
Senior Customer Service Representative
My Role and Responsibilities:• Realising of Full Serve furniture (Bulk items) to the loading section within Ikea Standard time of 7 Minutesper item• Handling Face to Customers for booking of Home delivery and assembly within Ikea standard time of 15minutes per customer• Answering calls within home delivery back office relating to customer complaints of the whole Ikea store• Knowledge of all Ikea products and assemble time requirement to book accurate hours needed forassemblyAccountability:• Managing the cash box of home delivery• Clearance of Sales Quotation• Communication of add on product requirement 3rd party companies that ikea has tie ups with• Taking escalations for resolving critical issues; ensuring Quality Delivery & Business Continuity.• Following and adhering to management instructions
Jul 2013 - Mar 2015
Assistant Manager
Pch
Company Description: An IT company that handled sales of computer server and software and retail salesRole and responsibility:Preparing KPI reports Driving sales Managing a team who were responsible for generatating sales for the company Achievements:• Promoted as Showroom Manager• Promoted to Corporate sales Division head
Sep 2009 - Jun 2013
Engineer
E-W Information Systems Ltd
Company Description: IT Company that handled installation of pc’s in banks and schoolsRole and Responsibility:Handling customers by assisting in troubleshooting IT related products Generating Sales opportunities e.g Printer toners, cartridges, Computer hardware products Achievements:• Got promoted to handle the region.
Jan 2008 - Aug 2009
FAQ
Frequently asked questions about Vihan Sashika Somarathna
Quick answers generated from the profile data available on this page.
What is Vihan Sashika Somarathna's role at their current company?
Vihan Sashika Somarathna is listed as Head Of Operations and Customer Relations at MusicMajlis.
Where is Vihan Sashika Somarathna based?
Vihan Sashika Somarathna is based in Dubai, United Arab Emirates.
What companies has Vihan Sashika Somarathna worked for?
Vihan Sashika Somarathna has worked for Musicmajlis, Techniline Electronics, Ikea Group, Pch, and E-W Information Systems Ltd.
How can I contact Vihan Sashika Somarathna?
You can use AeroLeads to view verified contact signals for Vihan Sashika Somarathna, including work email, phone, and LinkedIn data when available.
What skills is Vihan Sashika Somarathna known for?
Vihan Sashika Somarathna is listed with skills including Customer Service, Team Management, Sales, Team Leadership, Management, Microsoft Office, Business Analysis, and Customer Satisfaction.
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