Vijaindra Manchikanti Email and Phone Number
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With over 19 years of experience in strategic goal execution, I am a dedicated and organized Senior Program Manager committed to delivering excellence. I excel in cultivating and nurturing relationships with key clients, leveraging my service delivery skills to manage an annual program portfolio worth over $10 Million. My expertise lies in leading and owning delivery outcomes across a multitude of complex programs.As an effective leader and problem-solver, I am committed to streamlining operations to decrease costs and promote organizational efficiency. My hardworking mentality ensures that the quality of services and products is always maintained. I have a proven track record of prioritizing and leading tasks to drive goal achievement. Additionally, I am passionate about training and mentoring top talent while cultivating a productive work culture.My experience spans across a range of areas including Business Transition, Program Management (ERP, Application Development & Maintenance, and Business Process Services), and Customer Management.
Orangepeople
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Service Delivery ManagerOrangepeople Nov 2022 - PresentIrvine, California, Us1. Successfully delivering Privacy managed services with a team of seasoned Project Managers, Risk and compliance experts & Technical Writers to manage the Federal Trade Commission (FTC) mandated compliance audit for Meta2. Ensure all different programs stay on track across different audit cycle and complete milestones 3. Understand the business and operational risks and develop and execute mitigation plans4. Identify system needs and design processes to support business requirements.5. Engage with customers, partners and constituent groups to create positive, trusting and professional relationships.6. Track and report program results to customer and stakeholders to facilitate change management activities. -
Senior Program ManagerWipro Sep 2018 - Nov 2022Bangalore, Karnataka, In1. Lead a team of SAP functional & technical specialists (combination of Wipro and Client resources for managing Global triage and resolution for quote and order fallout due to issues related to Products and Services Master Data2. Guide team for designing & documenting the issue management process across 15 major domains with clearly defined RACI (Responsible, Accountable, Consulted and Informed Resources) to enable 24*5 support with smooth handover from one team to another ensuring cases are resolved within SLAs with zero reopen rate3. Manage end-to-end Wipro’s Scope in Next Generation IT (NGIT) across multiple projects covering Legacy Boundary application, Configuration, Pricing, Quoting (CPQ), Partner Ready Portal, eCommerce and Electronic Data Interchange (EDI), Entity Master Data Hierarch and Chanel Partner4. Single Point of Contact for all NGIT Release leadership interactions ensuring all different projects stay on track across different releases and complete milestones within sprint5. Lead post Go-Live Hypercare support and enable seamless transfer of ownership from IT to business for ongoing support and case management 6. Implemented SFDC case management and migrate business teams from offline email/ legacy TechDirect tool 7. Implemented PowerBI for Management Reporting for entire Products and Services Master Data business8. Lead Weekly progress, Multi-Systems Integrator release and testing meetings9. Drive internal hiring, skill enhancement, quality initiates10. Understand the business and operational risks and develop and execute mitigation plans. 11. Responsible for the creation and/or maintenance of project management documents including status reports, project plans & knowledge transfer documentation -
Program ManagerWipro Apr 2017 - Sep 2018Bangalore, Karnataka, In1. Program Manage end to end project charter for SAP Hybris Migration, Digital Campaign Management and ServiceDesk ensuring client queries, concerns, challenges and other areas requiring support are effectively addressed2. SPOC for communication, escalation and delivery across project initiation, transition, pilot phase and steady state operations to ensure seamless execution across SOWs 3. Actively participate in transition analysis to ensure that the transition, quality, technology and delivery teams have a proper understanding of the process, tools and methodology employed by customer in the “AS-IS” state and what is required in the “To-Be” state4. Act as a conduit between Wipro teams and customer stakeholders during transition, pilot and steady phase to ensure any challenges w.r.t. process, tools, training, methodology, etc. are addressed quickly (by Wipro & Client) to minimize any potential impact on operations. 5. Share regular updates on deliverables on a daily / weekly/ monthly/ quarterly basis, handle exceptions via deliverable review and discussions with offshore team to ensure that the delivery team’s output is in line with customer expectations6. Identify potential disruptions in delivery during steady phase and recommend necessary steps to prevent such disruptions7. Conduct Failure Mode and Effect Analysis to forewarn and resolve any potential red flags. Ensure that the client is aware of the same and their potential impact on the process8. Steer weekly, monthly and quarterly meetings to ensure challenges / concerns, if any, are addressed and learnings documented.9. Provide process improvement suggestions in the steady state phase10. Participate and drive any future Business Transformation initiatives -
Senior Manager - TransitionWipro Sep 2015 - Apr 2017Bangalore, Karnataka, In1. Understanding strategic business objectives of the customer and facilitating the definition of project scope, goals and deliverables.2. Identifying and defining business case; defining project tasks and resource requirements; developing detailed project charter, project plan and transition plan depending on solution complexity, priorities and deliverables.3. Combining process migration activities along with IT implementation4. Give customer distinct advantage as vendor manage both IT as well as the operations5. Optimization of the transition methodology – reduce time, reduce costs, reduce risks, retain/ improve quality6. Responsible for risk management – understand the business and operational risks and develop and execute mitigation plans. Responsible for driving process specific business continuity planning.7. Responsible for the creation and/or maintenance of project management documents including status reports, project plans, knowledge transfer documentation, requisite approvals on Clarity. 8. Lead / participate in opportunity analysis / due diligence of potential projects. Support solutioning of new bids / RFP-RFI responses/Client Presentations and sales cycle -
Senior Manager - Customer Acquisition & BrandingWipro Aug 2012 - Aug 2015Bangalore, Karnataka, InManaging end to end Demand Generation Cycle from identifying theme of campaign to identifying accounts, creating database, messaging to lead generation followed by reporting and lead nurture for entire Wipro BPSWork with LoB Pre-Sales, Solutions and Sales Heads and SMEs to design campaign, staff, train, execute and report on weekly basisManage a team of Inside Sales and Vendor for generating LeadsCreate GTM plans for LoBs for targeting their respective focus accountsWork with Research team for getting contact database and specific research (based on Sales/LoB) requirements fulfilled -
Manager - Pre Sales And Business Development3I Infotech Jul 2010 - Aug 2012Navi Mumbai, Maharashtra, InPreparation of Bids, RFP’s, RFI’s, contracts for US, UK, ME & IndiaInteraction with the UK, US, ME & India sales team for marketing initiativesPreparing Client focused Capability statementsCreation of marketing collateral like case study, brochures and white papers -
Deputy Manager - Business DevelopmentInatech (A Calsoft Company) Nov 2006 - Jun 2010London, London, GbInatech, A California Software company is an Oracle Certified Advantage Partner specializing in Implementation of Oracle applications and Oracle technology based solutions. Our team of consultants uses a mix of onsite and offshore processes to effectively construct implement and deliver application solutions worldwide. Inatech has state of the art setup and professional services team in London, UK and Bangalore, India. Inatech is a subsidiary of Calsoft Group.Job Description (Designation – Deputy Business Development Manager)1. Build and Managing the Bid Team2. Managing the CRM application (SalesForce) being used by 30 Sales people spread across the globe 3. Preparation of Bids, RFP’s, RFI’s, contracts for US, UK, ME & India4. Interaction with the UK, US, ME & India sales team for marketing initiatives5. Order booking for Licensing deals on Oracle Store6. Preparing Client focused Capability statements7. Creation of marketing collateral like case study, brochures and white papers -
Senior Business Development ExecutiveMagnasoft Dec 2005 - Nov 2006Bangalore, Karnataka, InMagnasoft is a focused GIS software solutions company with innovative offerings having strategic partnerships with industry leaders in the global space. Offering services ranging from application development to enterprise integration and consulting to Photogrammetry, GIS data conversion and capture. Magnasoft is ISO 9001:2000 certified.1. Prospect generation with a focus on the Far East - Middle East Asia & Australia market, which are worth contacting for services offered by Magnasoft for specific verticals.2. Vertical market/Technology specific event monitoring for identifying potential clients/prospects/partners. 3. Through mail and phone call establish contact and fix meetings for senior management.4. Preparation of technical presentations and case studies to showcase at client/prospect meetings.5. Support technical staff with white papers6. Creation of response for RFP/ tenders7. Content development and website update/ enhancement coordination -
Business Development ExecutiveRmsi India Private Limited Jun 2004 - Dec 2005Noida, Uttar Pradesh, InRMSI is a global IT services company providing geospatial solutions and application software services to clients worldwide. Originating in Silicon Valley in 1992 the company is part of the Daily Mail and General Trust plc. (DMGT), one of the largest and most successful media companies in the UK. It is ISO 9001:2000 and CMM Level III certified.1. Prospect generation with a focus on the North America and Continental Europe market, which are worth contacting for the range of services offered by RMSI for specific verticals.2. Vertical market/Technology specific event monitoring for identifying potential clients/prospects/partners. 3. Through mail and phone call establish contact and fix meetings for senior management.4. Preparation of technical presentations and case studies to showcase at client/prospect meetings.5. Support technical staff with white papers6. Trip coordination for senior management7. Creation of response for RFP/ tenders
Vijaindra Manchikanti Skills
Vijaindra Manchikanti Education Details
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Birla Institute Of Technology, MesraRemote Sensing -
Symbiosis Institute Of Management StudiesInternational Business -
Bangalore UniversityGeography -
Bangalore UniversityEconomics & Geography -
Kendriya VidyalayaEconomics & Geography
Frequently Asked Questions about Vijaindra Manchikanti
What company does Vijaindra Manchikanti work for?
Vijaindra Manchikanti works for Orangepeople
What is Vijaindra Manchikanti's role at the current company?
Vijaindra Manchikanti's current role is Service Delivery I Program Management I Transition Management I Customer Management I CSM® I PMP®.
What is Vijaindra Manchikanti's email address?
Vijaindra Manchikanti's email address is vi****@****ail.com
What schools did Vijaindra Manchikanti attend?
Vijaindra Manchikanti attended Birla Institute Of Technology, Mesra, Symbiosis Institute Of Management Studies, Bangalore University, Bangalore University, Kendriya Vidyalaya.
What are some of Vijaindra Manchikanti's interests?
Vijaindra Manchikanti has interest in Classical/ Retro Cinema And Music, New Technology, Management Training.
What skills is Vijaindra Manchikanti known for?
Vijaindra Manchikanti has skills like Business Development, Pre Sales, Business Intelligence, Rfp, Crm, Management, Strategy, Rfi, Erp, Team Management, Proposal Writing, Bid Preparation.
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