# Market Research# RFP responses / POC support# Sales collateral creation

Business analyst for the Essence Teller, the branch automation solution from Misys. Responsibility includes providing functional support to new product development, business functionality testing, user case preparation and user documentation validation.

 Responsible for providing consultancy services to Banks on the full life cycle of Core banking implementation, right from requirement gathering Phase to Go live. Responsible for discussing with the customer on the various bank specific requirements and documenting the same as per the accepted standards for use by all the downstream teams Supporting the Build team and Implementation team on the various aspects of the Software build and implementation. Testing and certification… Show more  Responsible for providing consultancy services to Banks on the full life cycle of Core banking implementation, right from requirement gathering Phase to Go live. Responsible for discussing with the customer on the various bank specific requirements and documenting the same as per the accepted standards for use by all the downstream teams Supporting the Build team and Implementation team on the various aspects of the Software build and implementation. Testing and certification of the customization requirements as per Banks expectations. Managing the DRG team and responsible for the overall output of the DRG discussions and solution documentation sign off. Show less

Monitoring the overall branch operations ensuring maximized growth and profitability. Training branch staff on the various internal process and systems.Providing value added customer services, attending customer queries and issues, handling customer grievances.Attainments:Achieved "Good" rating in IBA audit and Statutory Audit.Twice rewarded by the Corporate Office for providing Valuable and Implementable Ideas in ILAB.Attended a Special Meeting of… Show more Monitoring the overall branch operations ensuring maximized growth and profitability. Training branch staff on the various internal process and systems.Providing value added customer services, attending customer queries and issues, handling customer grievances.Attainments:Achieved "Good" rating in IBA audit and Statutory Audit.Twice rewarded by the Corporate Office for providing Valuable and Implementable Ideas in ILAB.Attended a Special Meeting of Operation Managers in CO for reviewing the new software's and processes. Show less

Key Result Areas Branch OperationsImplementing new projects like CRISP, DQM. 30/30, cquery, etc.Controlling the overall branch operations and responsible for the Audit health and internal process controls.Insurance products, Gold Coins, Mutual Funds, & General Insurance.Customer Relationship ManagementManaging & ensuring customer satisfaction by achieving delivery & service quality norms.Interacting with the customers and gathering their feedback… Show more Key Result Areas Branch OperationsImplementing new projects like CRISP, DQM. 30/30, cquery, etc.Controlling the overall branch operations and responsible for the Audit health and internal process controls.Insurance products, Gold Coins, Mutual Funds, & General Insurance.Customer Relationship ManagementManaging & ensuring customer satisfaction by achieving delivery & service quality norms.Interacting with the customers and gathering their feedback and concerns of the products. Ensuring that Customer is not waiting for more than 6 minutes.Team ManagementCreating and sustaining environment that fosters development opportunities and motivating performance amongst team.Providing training to the members in accordance to the requirements & resources of organization & sending timely reports to the concerned authority.Attainments:Successfully implemented better process controls, vendorisation in clearing activities & strived for cost reduction in the expenditure of the company.Improved the branch score from 53 to 76 in IBA audit.Unearthed a fraud in the branch and had the responsible person terminated.Successfully completed two SOX audits. Show less

Key Result Areas Clearing Department ManagementSuccessfully handled entire clearing operations of Erode branchSuccessfully implemented the MICR clearing process in Erode, and implanted all the relevant process.Handled more than 2000 instruments per day with rejection percentage less than 1%Successfully handled CMS operations for Erode branch and implemented new software's like PUTTY and Profunds for CMS operations.

Job Responsibilities:Reducing the overall reduction percentage of the Company, by implementing combined modification in Raw materials, Process Machinery & Product Design.Attainments:Successfully reduced the Product rejection percentage from staggering 13.5% to 3.5% in Six months.

Job Responsibilities:Entrusted with the tasks of process planning, Management, tyre production, quality control, audits compliance & Process development.