System Administrator
Current• Working with Zoho Ticket portal• Create mail ids in Smarter mail for mail communions • Create, manage, and delete user accounts according to organizational needs, ensuring secure on boarding and off boarding processes.• Provide technical support to users and resolve system-related inquiries or problems• Install and configure operating systems, applications, and hardware (Windows 10 ,11, Office 365, Voice meter)• manage Permissions on File server for users to respective groups and departments • Ensure systems are configured according to organizational standards, best practices.• updates and upgrades to operating systems, applications, and hardware as needed.• Maintain the stability and security of network infrastructure, ensuring uninterrupted access to essential systems and communication tools.• Create and apply GPOs to all department or specific department as needed • Monitor network performance, including bandwidth, connectivity, and speed, to maintain stable.• Manage Microsoft 365 admin portal with limited access • Troubleshoot and resolve any outages or technical disruptions users’ operations.• Track software licenses, renewals.• Inventory management of systems with IP and their configuration.• Monthly Reports send to management (Tickets, Internet outages)• Knowledge of VMware ESXi.• Network Monitor with software for outages or down any ISP or devices
