Over 20 years of experience in IT Industry and 15+ years of experience in the insurance industry and brings impressive technology expertise. Responsible for professional services & customer support of Vertafore India for their day-to-day engineering activities across the customer implementations. Oversees all lines of business and their services for their enterprise, medium and small-scale type customers. Strong Professional in solutioning, designing and troubleshooting in the SDLC. Excellent leader skilled in managing people, processes and developing motivated high performing staffs eager to take on challenges and working collaboratively to contribute to the organization.