Program Manager
I am the Delivery Program Manager, responsible for all delivery aspects of a business unit (BU). The BU has a suite of 4 enterprise products in the investment/planning/control domain that is used globally and brings in revenues of $40 mil per annum. Work involves enhancing these products, building in new features, fixing defects, making performance improvements, and making timely releases world-wide (involving internationalization and localization dimensions as well). I deliver with teams - both physical and virtual (spread over 3-5 countries), and 40+ in number, using an outsourcing model; i.e. we outsource work to organizations in India, China, Ukraine, etc. In this capacity, I perform all typical functions of program management, some of them being stakeholder management, scope/time/cost/risk/vendor management, mentoring and appraising employees, quality assurance & process improvements, and contributing towards growing an effective organizational culture.The products were build on different platforms, some of them being java-based and are web-based, while others were based on a client-server model, using disparate technologies like C++, Java, .NET, Centura, Delphi, VB, etc. The products worked with application servers like Websphere, Weblogic, Tomcat, and databases like Oracle and SQL server.