Quality Analyst
CurrentRoles and Responsibility Define the scope of business areas. Performing the Mortgage analysis as per client request Collecting Insurance and Tax money from customer on a monthly basis Shortage Spread given to customer as per RESPA Guide line Verifying customer details under HAMP or NON-HAMP rules As per RESPA Guidelines performing the modification adjustment analysis Communicating clients relating to the audited data. Analyze the trend in QC data. Identify the RCA (Root cause analysis). Verify solution meets the requirements. Perform gape analysis. Co-coordinating with Team Leaders, Managers and different department to achieveProduction and Quality up to 100% in a month.