Operations And Logistic Co-Ordinator
CurrentRoles and Responsibilities • Actively track the requested order by our customer and place the same with the respective transporter in that location.• Co-ordinate with the back-end support team for safety of goods and for on-time pickup & drop-off. • To focus on route optimization and exceed customer service expectations.• Mapping the shipment to be successful without any interruption and inconvenience. • To strategically manage operations, improve business models and effectively communicate with internal external customers.• To supervise picking, packing and forklift operation with our tied up large warehouse personnel like Metro- Cash & Carry, DMart, Maiyas, MTR etc.Key Achievements:• Appreciated on several occasions by customers & management for diligent follow up on the customer orders & expediting vehicle availability for the requirements.• Improved vehicle availability efficiency by 15% from baseline of 76% to 91% at tied up partner locations. Improvements were by effective collaboration and follow-up with vendor groups.