Vijay Kumar Email & Phone Number

Bahrain

Responsible for managing end-to-end delivery of high value revenue projects through effective collaborations with Clients, Vendors, Service Providers, and other internal/external stakeholders and obtain commitments for issue free delivery of medium size to large projects.Manage and sustain issue free delivery of all assigned projects and initiatives in order to achieve required results and ensure good customer experience.Manage the end-to-end delivery of projects and create good customer experiences through fulfillment of client expectations well within timelines and budget. Ensure optimum timelines for obtaining cost approvals through effective collaborationsEnsure adherence to AFS project management processes and ensure due diligence during all stages of projects/initiatives for quality solution deployment to AFS Clients

Karāchi, Sindh, Pakistan

This is entirely business analyst and project management role. I am accountable for the management of core Issuing and Acquiring system. Rolled out various projects related to core and satellite systems for consumer and acquiring business. Responsible for below mentioned IT related activities in coordination with TSYS Card Tech for Prime 4 Application.List of Major Projects Handled:• Contactless Implementation for VISA card Issuance• CHIP & PIN acquiring for VISA, MasterCard and JCB• 8 Digit BIN acceptance for VISA & MasterCard over E-commerce and POS terminals• MOTO / Recurring transaction acceptance over UBL Internet Payment Gateway• Acceptance of PayPak as local card scheme over UBL IPG.• Services Implementation for Merchant Acceptance through partnership model • 3DS 2.0 Implementation for Issuing and Acquiring services• TLS 2.0 Implementation over POS terminals• Cardholder Empowerment Solution over mobile banking • Credit card PIN change over global net banking and digital application • Implementation of dynamic secure code for e-commerce transactions• Implementation of Cyber Source solution from VISA for e-commerce transactions • UPI acquiring over POS channel

Faysal Bank Limited , Faysal House , Karachi

The key function is to manage core system and the satellite systems running within Consumer Finance & Alternate Delivery Channel Operations with the below responsibilities for system support unit.* Vendor management for new implementation & customization (Mainly for Vision plus System)* Process Optimization & System Parameterization through change management process* Prioritize multiple tasks & accountable for the day to day task handling & management* Adequate planning and monitoring for seamless implementation of new processes &projects * Bring new initiatives and focus on productivity gain & strong cost management* Assess new business requirements and identify the most appropriate technical solution* Assess the work effort, time lines as well as key delivery considerations / constraints* Write specifications for small to medium size projects & ensure adherence to SOPs* Participate in requirement gathering meetings with business team and other departments* Keep close eye on all operational risk areas to achieve satisfactory audit results* Ensure all BAU key processes are being performed as per agreed timelines* To ensure backup of each critical role is ready all the time with in system support unit* Proper utilization of resources by keeping check on monthly performance indicator * User profile management & system DR implementation along with business continuity plan* MasterCard compliance & mandates implementation within given time frame* Approach of technical solution and technical design documents and solution implementationMajor Projects:• Bureau Reporting• Implementation of Credit Card E-Statements• Implementation of Campaign Based Projects • Management of VISA Debit Card System• Worked on Cost Saving Projects • Implementation of Write -off / Charge-off module • Credit Card System Migration• Implementation of Internet Banking Portal• Implementation of Loyalty Program• System Profile Management• Implementation of SMS Module

Karāchi, Sindh, Pakistan

• Vendor management for new implementation & customizations • Process Optimization & System Parameterization through change management process• Prioritize multiple tasks & accountable for the day to day task management• Adequate planning and monitoring for seamless implementation of new processes &projects • Bring new initiatives and focus on productivity gain & strong cost management• To keep operations related key service complaints at minimum level• Assess new business requirements and identify the most appropriate technical solution• Assess the work effort, time lines as well as key delivery considerations / constraints• Write specifications for small to medium size projects& ensure adherence to SOPs• Participate in requirement gathering meetings with business team and other departments• Keep close eye on all operational risk areas to achieve satisfactory audit• Ensure all BAU key processes are being performed as per agreed timelines• To ensure backup of each critical role is ready all the time with in system support unit• Proper utilization of resources by keeping check on monthly performance indicator • User profile management & system DR implementation along with business continuity plan• MasterCard compliance& mandates implementation within given time frame

Karachi , Pakistan

Working as manager, my job role included system management, new enhancement / customization &system parameterization along with below major responsibilities:• Management of core system, satellite systems& electronic banking application• Managing payment solutions & supports line manager in providing solution on exceptional items• Efficient implementation of initiatives and providing technical expertise• Coordination with regional credit card team for production issue handling& regional projects• Management of loyalty programs and Co-branded vendor management• Monthly consumer product reporting to regulatory authority & other bureaus• Business requirement gathering and conversion of the same into technical& strategic aspect • Responsible for BAU key processes are performed as per agreed timelines• Ensure adherence to all compliance requirements and standard operating procedures• Coordinator to business continuity plan team and contact point to local IT development • Implementation of campaign based requirements from credit card business team• System Profiling, Capacity Planning, obedience to standard operating procedure & write specifications• Responsible for bringing technical solution approach towards implementationList of Major Projects:• Bureau Reporting• Implementation of Credit Card Web Solution• Monthly Billing Statement Enhancement• Implementation of MasterCard Secure Code• Management of Co-Branded Cards• System Re-Branding • MasterCard Brand Compliance • System Profile Management• Implementation of Product Transfer Function • Management of Credit Card Lending system

Karachi , Pakistani

Key responsibilities were to manage production issues of credit card core system and the coordination with regional card team. It also included credit card and satellite system customizations through local IT development team. I managed credit card database and developed various in-housed applications to minimize manual process handling and to maximize the work efficiency. Vendor management was one of the key functions in Process Implementation & Business Interface Unit. As Assistant Manager I was given as role of project coordinator for various major projects implemented in department which are tagged as major projects in below listing.List of Projects Handled:• Implementation of Credit Card Lending System - Major Regional Project• Credit Card Web Portal Implementation - Major Regional Project• Credit Card Acceptance on Off-Us ATMs - Major Project• Implementation of ABN AMRO Co-Branded cards - Major Project• Implementation of Dispatch Tracking System - Major Project• Implementation of Bureau Reporting System - Major Project• Implementation of Platinum Card • MasterCard Brand Compliance

Pakistan

Working as “MIS Supervisor” my core responsibilities included processing of Smart Card, management of credit card database, processing MIS reports for different units within department and other development related work where small utilities were created to minimize the manual working. I also played departmental coordinator role to local IT development team for new enhancement and implementation of campaign based requirements from credit card business team.

Karachi,Pakistan

I started my career with software house named “Soft Horizon” as Software Engineer where I worked on different projects mainly based on web technologies. Beside the development work I was also given corporate training related assignments for different local and international companies. Later my designation was changed to Software Engineer cum Trainer where I manage development and corporate training work together.Projects Worked on:• Gulsons Express (Pvt.) Ltd (Freight Forwarders)• Karachi Medical and Dental College (KMDC)• Westminster College

Taught Java Language to Navis LLC International.

Bachelor'S Degree, Computer Engineering, First Division

Activities and Societies: Participated in Sports & Team Building Activities. Graduated With Bachelors of Science in Computer Engineering.

Matriculation, Social Sciences

Activities and Societies: Sports Player Participated in School Functions Quiz I learnt basics of many things. My base is DHA Model High.