• Led strategic sourcing initiatives for key spending categories, resulting in cost savings and improved supplier relationships.• Collaborated with engineering and project teams to address product and service requirements, ensuring seamless procurement processes.• Spearheaded Capex procurement for critical equipment, optimizing supply chain operations and enhancing operational efficiency.

Led strategic sourcing initiatives for key spending categories, established KPIs to measure procurement effectiveness, and implemented risk management strategies to ensure supply chain continuity and compliance with regulations.• Developed sourcing plans and selected suppliers to drive value and sustainability.• Established a rigorous vendor approval process to assess financial stability and technical capabilities.

• Responsible for all the purchase Process.• Responsible for static decision on sales,operations,and customer service• Responsible for vendor relationship Programme.• Responsible for getting new vendors on board.• Represent company in negotiating contracts and formulating policies with suppliers.• Review, evaluate, and approve specifications for issuing and awarding bids.• Direct and coordinate activities of personnel engaged in buying, and selling, • Arrange for disposal of surplus materials• Handling entire warehouse including – stores, inward Room, dispatches • Develop and implement purchasing and contract management instructions, policies, and procedure

• Was Handling Team of Purchaser for all 3 locations • Was Handling multiples divisions like(vendor sourcing ,promotional tie-ups, Purchases, store -management)• Responsible for vendor relationship Programme.• Responsible for getting new vendors on board• Responsible for promotional Tie –ups for merchandising.• Analyze market and delivery systems in order to assess present and future material availability.• Develop and implement purchasing and contract management instructions, policies, and procedures.• Defining the NPI Format (New Product Introduction) based on the season.• Maintain records of goods ordered and received.• Locate vendors of materials, equipment or supplies, and interview them in order to determine product availability and terms of sales.• Prepare and process requisitions and purchase orders for supplies and equipment• Review purchase order claims and contracts for conformance to company policy.• Develop and implement purchasing and contract management instructions, policies, and procedures.• Resolve vendor or contractor grievances, and claims against suppliers.• Represent company in negotiating contracts and formulating policies with suppliers.• Review, evaluate, and approve specifications for issuing and awarding bids.• Direct and coordinate activities of personnel engaged in buying, and selling, • Arrange for disposal of surplus materials• Handling entire warehouse including – stores, inward Room, dispatches • Responsible for TAT of getting the item procured and dispatching the same to customer.• Define process flow and ensure implementation.• Gap analysis, Risk assessment and mitigation.• Understanding project specific issues implement relevant measures and escalate the same to the

• Handling quality for Process like(ICICI Lead Generation, KotakSales,Birla Sun life and Citi Bank Lead Generation)Reviewing QA’s And Trainer’s on the basis of there set KRA’s and KPI’s• Studying the Process Updates and compilation• Compilation of the trends of defects in the transactions• Providing weekly feedback to the Training department • Providing daily Quality report to the Operations department.• Improve overall Employee Performance• Responsible for maintenance of Quality Standards• Review & Record performance of Agents & take necessary actions.• Responsible for conducting weekly Product and Grammar related Test for the QA' and Trainer’• Coaching new quality for any concern• Define process flow and ensure implementation.• Gap analysis, Risk assessment and mitigation.• Understanding project specific issues implement relevant measures and escalate the same to the respective mail addresses.• Review performance on Quality team and actions initiated by the team to enhance process level performance.• To suggest and work on building Operational controls.• Was responsible for quality as well as compliance across Sales processes.