Synaptyc Solutions is an innovative company at the forefront of AI technology, creating and offering human-like AI agents for diverse industries. Specializing in healthcare, customer service, and sales, we focus on enhancing efficiency and personalization. Our unique AI agents are designed to mimic human interactions, providing a seamless and engaging experience for users. Committed to merging cutting-edge technology with practical solutions, Synaptyc Solutions is dedicated to transforming operational processes and customer experiences across various sectors.

• Redesigned Performance Management process and system across the enterprise and led 20-person project team• Conducted current state assessment of legacy organization policies and developed continual policy review process to ensure a proactive stance on reviewing; co-chair of system committee• Created Leadership Talent Review/Succession Planning project delivery roadmap and current state assessment of Phase I candidates; identified 9-box grid for candidates and calibration sessions• Developed 2019 strategic tactics and accountabilities for Human Resources for the enterprise and created tracking dashboard

• Managed developing vision and guiding principles for oncology care for the system and conducted strategic analysis of current state, market competition, equipment, and physician groups to guide oncology strategy• Identified top 12 strategic initiatives/breakthrough clinical programs and created project plans for each initiative, including pro formas, space and programmatic growth, and market implications• Developed RFP for Master Facility Plan consulting firm and integrated strategic initiatives into campus modeling, while identifying operational efficiencies to improve patient experience, work flow, and reduce costs• Conducted financial analysis to guide strategic business development for Ambulatory Surgery Center joint venture and assisted in organizational structure development, building schematics, and tenant options• Aided in development of new physician reimbursement methodology and implementation strategy; created database (Excel and Access) to track and monitor reimbursement modeling• Led Primary Care Council to collaborate with Primary Care physicians and developed work plan document to track actions of all work streams and progression towards target outcomes

• Created dashboard to support schedule process redesign, data populating and analytics for Infusion Capacity Task Force and performed data analytics on chemo infusion efficiency • Conducted strategic analysis on current state and future expectations for Benson Cancer Center Expansion• Researched Clinical Management Organizations and wrote white paper to inform strategic plan for organization• Conducted time motion study in post-operative and medical/surgery units to identify waste in nursing workflow for Med/Surg Clinical Workflow Lean Process Improvement Team.