Vijay Singh Email & Phone Number

Santa Clara, Ca, Us

As the VP for Digital Identity at Mastercard, I am responsible for leading the strategic direction and execution of our digital identity products. Working closely with cross-functional teams, I drive the development of innovative solutions that align with company goals and market trends. This involves identifying target customers, defining the value proposition, creating prototypes for feedback, and establishing a clear product roadmap with defined Key Performance Indicators (KPIs)​, ​​lead agile based development cycles, define release strategy in collaboration with engineering teams. In order to succeed in my role, I rely on strategic thinking, collaboration, and a customer-centric approach. These skills enable me to drive the growth and success of our digital identity product line. • ID Network is a multi-party, digital identity network that provides individuals with the ability to create, manage, and use a reusable digital identity. Skills: Vision, Strategy, Roadmaps, Lean Product Management, Defining and monitoring KPIs, Agile based end-to-end product development, Microsoft Azure (PaaS & IaaS), Microservices/REST APIs, OpenID Connect, Mobile, FIDO2:Webauthn, Containerization, Kubernetes, Cryptography, Payments, GenAI, AI/ML, Mobile Driver’s License

San Jose, Ca

As the Principal my primary responsibility was to oversee and guide the overall technology strategy and architecture of our organization. I worked closely with the executive team to align our IT initiatives with the company's goals and objectives. Duties included conducting comprehensive assessments of our existing systems, identifying areas for improvement, and designing innovative solutions to enhance efficiency and productivity. Collaborated with cross-functional teams to develop and implement technology standards and best practices across the organization. Additionally, provided technical guidance and mentorship to the IT team, ensuring the successful delivery of projects and initiatives. Managed staying abreast of emerging technologies and industry trends, evaluating their potential impact on our organization and making recommendations for their adoption.• User Sentiment analysis to detect unsatisfied customers and escalate for human interaction. Resulted in enhanced conversion rate.• Automation during customer on-boarding to map history of transcripts of end-user interaction for new and existing intents. Resulted in faster time to market.• Convolutional Networks based Multiclass Image classification.• Migration of on-prem legacy applications to the cloud. Resulted in faster time to market, cost reduction and improved productivity.• Integration between various microservices based service channels (Chatbot, Live chat Agent, Phone Agent and IVR) which provided a more efficient user interface resulting in improved conversion rate.Skills: Vision, Strategy, Roadmaps, Customer feedback, Microservices, REST APIs, Mobile, Containerization, KubernetesArtificial Intelligence (AI)/Machine Learning (ML) /Deep Learning/Convolutional Neural Networks/Natural Language Processing/Data Science

Foster City

. Visa developer Platform (VDP) https://developer.visa.com/Client Engagement/Consulting• Study customer business opportunity and pain points.• Undertake POCs with customers during the ideation phase.• Built a product concept and a working prototype integrated with Visa developer Platform APIs in collaboration with customers.• Support customer to refine business and architectural requirements• Develop and deploy to production.Product Management• Developed the vision, roadmap, and API integration strategy for Visa developer Platform (VDP), enabling third parties (Merchants, Banks, Startups, Independent Software Vendors) to deliver payment solutions via REST APIs that run on Visa secure network architecture.Skills: Vision, Strategy, Roadmaps, Lean Product Management, Customer feedback ( via usability testing, A/B testing, and analytics), Go To Market, Microservices, REST APIs, Integration with biometrics vendors, MongoDB, 2Way SSL, Mobile

Foster City

Managed/Lead a team of architects for the architecture and API Integration for the following systems:• Visa developer Platform (VDP). https://developer.visa.com/• API Based integration for Visa Token Service (Cloud Based Payments) for Host Card Emulation (HCE). Visa Token Service is a processing platform designed to support contactless and online payments. https://developer.visa.com/capabilities/vts • Visa Checkout (https://usa.visa.com/pay-with-visa/checkout.html ) is a digital wallet that enables convenient and secure payments online. It is designed to simplify the checkout experience using a secure, single sign-on across channels and devices using a customer's preferred payment method.Environment: Java, REST, oAuth/OpenID Connect, MongoDB, 2Way SSL, Microservices, HATEOAS, Mobile, XACML (eXtensible Access Control Markup Language)Skills: Technical Strategy, Roadmap, Architecture, Product evaluations, Agile Development, Working with customers

San Francisco Bay Area

As a Chief Architect/Technology Manager, I took on the role of managing a team of architects entrusted with the crucial responsibility of designing and developing the mission-critical CACHE (Currency and Coin Handling Environment) System. This system played a pivotal role within the Federal Reserve System, as it aimed to replace the existing infrastructure for processing the flow of United States currency.