Project Management• Team Lead and Implementation Lead • Tracked risks and issues to closure. Conducted steering committee and various team meetings. • Successfully managed multiple projects with project teams ranging in size from 2 to 6 people including programmers and business analysts. • Led Project review meetings (PRC) with department executives to review project charters, project plans, projects status and proposed changes. Facilitated and Participated in Solution Reviews • Monitored projects, project governance, and provided timely assistance to Project Managers and multiple projects thus highlighting and minimizing the risks and issues encountered• Developed presentations, project status reports and dashboard reports to present progress at all stages to the executive team. • Supported on-boarding of project managers by conducting project management training sessions along with other PMO team members maintaining compliance with company’s management framework. • Verified and Contributed to Health Check of the projects. Project Quality• Managed and oversaw internal and global team of auditors remotely by planning internal audits, communicating with all stakeholders, and managing workloads and performance reviews, achieving corporate quality mandates.• Acted as Quality Systems Liaison between different business units and corporate quality team maintaining communications.• Tracked and presented quality and audit metrics and dashboards ensuring both corporate and management requirements were met and no major quality issues were encountered.

• Team Leader/Systems Administrator for the Application Software - Electronic Content Management (Calligo), Business Intelligence (WEB Focus) Application Software, SQL Server 7 and SQL Server 2000.Coordinated projects from conception to completion.• Involved in project planning, business process analysis, procurement and requirements definition. Managed projects with project teams ranging in size from 4 to 6 people including programmers and business analysts.• Conducted analysis of user requests, defined and produced project and document specifications. . • Led all Quality Assurance and problem management activities relating to the application software.• Initiated, delegated and participated in system testing of new releases.• Acted as Liaison between vendors, users and consultants from various departments to design strategies and provide solutions to optimize outcomes, new product implementation and also for system upgrades etc. • Facilitated team meetings with stakeholders and accountable to senior management. • Implemented and spearheaded the development of a new BI system called Gemini for all levels of senior management, sales and marketing.• First point of contact in escalation issues, responsible for delegating break/fix issues on enhancements and change requests.