Vijaya Kumara G N Email & Phone Number

A result-oriented, energetic professional offering 18+ years of experience in Software Product Integrations, Management, Development, Deployments and SupportProficient in Java, J2EE, Shell scripting, Linux, Azure, and DevOps.Worked on Product Integrations for products SmartChat, Infosys Chatbot Platform, ReTEM(Real Time Expertise Manager).Designed and implemented SSO integrations successfully for products/applications using various SSO provider software like Keycloak, Okta etc. using OIDC or SAML2 approach according to client requirement.Worked on ServiceNow integrations for Infosys Chatbot Platform, ReTEM(Real Time Expertise Manager) as per client requirement.Knowledge on Load Balancing , Clustering, Session replication to host application on multiple nodes for HA.Collaborated with development teams to integrate applications seamlessly into Azure environments.Spearheaded DevOps practices, streamlining deployment pipelines and ensuring efficient release cycles.Automated infrastructure provisioning and rebuild using Terraform, Azure DevOps pipelines, resulting in reduction in deployment time.Developed custom scripts for CI/CD pipelines in Azure DevOps, enhancing efficiency and reducing manual intervention.Resolved critical incidents promptly, minimizing downtime and ensuring uninterrupted services.Collaborated with stakeholders to troubleshoot issues reported in production.Designed, deployed, and managed Azure-based solutions, including Azure Virtual Machines, Storage, and App Service.Adept at collaborating with cross-functional teams to deliver robust cloud-based solutions aligned with business requirements. Passionate about automation, security, and continuous improvement.Expert in implementing Agile-Scrum Methodologies to add value to the deliverables; working with consultants in identifying process improvements in deliverable.Expertise in concepts of end-to-end planning, implementation and deployment including product strategy development, customer insights/ needs, requirements definition, design management, engineering change management, issues control & resolution, cost management, vendor management, quality management, UAT/production deployments, release planning & various other cross-functional activitiesProven acumen in architecting and designing solutions, as well as leading process development, driving vision, strategy, roadmap, and release plansKnowledge of dealing with chronically difficult problems, using superior interpersonal and communication skills to carefully discuss and solve problems

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  Product Integration Specialist

  Edgeverve

  Oct 2022 - Present - India

   Implementing an Azure DevOps CI/CD pipeline for migrating application deployment automation Operating as the development lead for several Chabot automations that would minimize the day-to-day operations of AT&T field technicians Working on-site with the customer to analyze requirements and install new enhancements and as the Technology Lead for the offshore development team of the Ricoh Social Edge platform project Using Java to automate report production from a database to reduce manual work in producing customer-requested reports Outlining product roadmap, scope, goals, cost, deliverables, and sign-off from key stakeholders Mapping clients’ requirements through gap analysis; analyzing workflow to design solutions spanning proof of concept, presentation, product design and development (proto builds) and physical testing Managing all aspects of product planning, definition, pricing, enhancement, competitive analysis, market forecast and product positioning Driving product vision / roadmap, exploring new business opportunity & managing lifecycle management in various assignments including value proposition, functionality, strategy elements (domain, business case & buy / build / partner direction) and release Developing roadmaps, estimated time requirements, established deadlines, monitored milestones, tracked product lifecycle, reported issues that impact the progress to both client and top management Project Management for multiple projects for development, migration and support.